Medical Administrative Assistant

Milestone Pediatrics is seeking an independent and extremely detail-oriented Medical Admin Assistant to join our team! Our award-winning, multi-location practice delivers high-quality treatment to children and adults with developmental disabilities throughout Arizona. Don't miss this opportunity to join our team of experienced professionals, including a large multidisciplinary team of Autism Certified therapists and staff! The current open position is for Monday-Friday Medical Admin Assistant to work in person out of our Mesa location.

Milestone Pediatrics currently works with a billing company and is looking for a billing specialist to assist with the overflow of duties below and tackle billing issues as they arise.

Visit our website to learn more about our services (OT, ST, PT, Music Therapy, Respite, Habilitation, Animal Assisted Therapy, HIPPO Therapy, and nursing coming soon!) and see photos of our Sensory Gym and Zen-Zone.

Candidates need to have well-rounded knowledge in the following areas:

• Insurance Verification
• Insurance Authorization
• Verification of benefits
• Accounts Receivable Follow-Up
• Patient Collections
• Quickbooks (for cash pay patients)
• Empowerment scholarship payments
• Division of Developmental Disabilities (DDD)
• EMR- Clinic source for therapy services

Duties:

• Work with front desk staff and billing company to verify proper insurance coverage
• Make calls to patients to facilitate collectability and resolve insurance issues
• Receive patient calls regarding billing questions and resolve disputes
• Submit past-due unresponsive patient balances to a collection agency
• Review Explanation of Benefits (EOB)
• Pre-auths
• Authorizations upkeep
• Scan paper EOB results to the billing company
• Work with outside billing agencies to resolve billing issues
• Record patient payments into EMR and Quickbooks
• Post patient and insurance payments to the accounting system
• Other duties assigned as needed

Job Requirements:

• High School/Associates requirement or equivalent combination of education and experience required
• 2-4 years prior medical receivable collections experience preferred
• Understanding of medical claims processing
• Experience with insurance systems, Clinic Source (EMR)
• Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
• Ability to understand claim denials/rejections
• Ability to read an Explanation of Benefits
• Knowledge of medical terminology
• Knowledge of Quickbooks

• Knowledge of therapy, home health, and billing

Benefits and pay:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Sick time

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Language:

• Spanish (Required)

Work Location: One location