What are the responsibilities and job description for the Night Auditor position at Mill Falls at the Lake?
What you will be doing
As Night Auditor, you will:
· Audit, balance, post, and report on food and beverage charges to ensure accuracy and proper cash handling procedures are followed.
· Audit, balance, post, and report on the room charges, including phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures to ensure accuracy and proper cash handling procedures.
· Complete, balance, and file night audit reports, including over/short figures, deposits, counts, house charges, and promotional materials.
· Prepare and input statistics and income journal sheets for the preparation of daily reports.
· Perform the duties of a Front Desk Agent, including greeting, registering, and assigning rooms in accordance with policies and procedures. Use suggestive selling skills and company sales programs to maximize revenue and occupancy levels.
· Answer inquiries about hotel services, shopping, dining, entertainment, and travel directions.
· Answer the telephone and transfer callers.
· Consistent professional and positive attitude when communicating with guests, vendors, and associate
· Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security, and emergency procedures. Write shift reports, including reports on any incidents of theft, accidents, or injuries when assigned.
Requirements:
- A High school education or experience is a must.
- Attention to detail is a must.
- Communicate with our guests politely and with a smile in your voice.
- Must be open to work holidays and weekends and understand the hotel business is a 24 hour industry.