What are the responsibilities and job description for the Store Associate position at Millcraft?
SUMMARY:
The Store Associate participates in the daily operation of the retail store including sales and customer service, delivery, inventory – pulling orders, stocking and replenishment, shipping, and others in support of the overall growth and maintenance of the store.
This is a fun position that enables you to work with our products as well as interact with customers on different levels. It is a position that enables future growth within the organization.
ESSENTIAL FUNCTIONS:
- Sell products and provide customer service daily.
- Unload incoming trucks.
- Check in and putting away incoming materials utilizing a RF scanner and other methods.
- Keep warehouse neat, orderly and safe.
- Maneuver about in a safe and effective manner.
- Lift up to 70 lbs.
- Stock shelves.
- Rotate incoming stock.
- Answer phones and order entry.
- Outbound calls
- Fill customer orders and ready for pick-up or delivery.
- Load customer cars and outgoing delivery trucks.
- Utilize company van to make customer deliveries.
- Order incoming materials as needed.
QUALIFICATIONS:
- High school diploma or GED required; some college or degree preferred.
- Clean driving record and ability to operate company equipment and vehicles.
- Ability to pass a physical and drug screen.
- Solid basic math aptitude.
- Proficiency in Excel and Word.
- Previous experience using RF scanners and an ERP system are very beneficial to the training process.
- Ability to drive company vehicle
- Ability to use material handling equipment
EDUCATION and EXPERIENCE:
- 1-3 years of retail experience in a customer facing environment.
- Some college or college degree preferred.
LANGUAGE SKILLS:
English.
MATHEMATICAL SKILLS:
Solid basic math aptitude.
REASONING ABILITY:
Ability to think logically and systematically.
TRAVEL:
No travel – outside of a daily delivery schedule within a close radius using a company-provided vehicle.
PHYSICAL DEMANDS:
The physical demands described herein are representative of those that must be met by a Millcraft employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individual must be able to sit and speak for extended periods of time. Additional requirements include the ability to walk or navigate about, bend, lift, stoop, squat, push, pull, see, hear, and listen in order to fully perform the functions of this position.
WORK ENVIRONMENT:
The work environment is moderately quiet. Work is performed in an office type environment or back warehouse with existing or potential customers, employees or others. Within the office, floors are tile or concrete. Temperature is moderated by heat in the winter and air conditioning or air circulation methods in the summer.
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