Affordable Housing Assistant Property Manager - Summit Towers

Summit Towers seeks an Affordable Housing Assistant Property Manager who has knowledge of project-based Section 8 and LIHTC programs for Summit Towers, a 278 unit community located in Knoxville, TN.

The Assistant Property Manager Manager reports to the Community Manager and shares responsibility for the overall operation and the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and maintained Community. The Assistant Property Manager should maintain property rentals by advertising and filling vacancies, negotiating and enforcing leases, maintaining and securing premises, and knowing Fair Housing Laws and all other laws about affordable housing.

The ideal candidate will assist in managing the Community according to prescribed policies and procedures, under the supervision of the Property Manager or Senior Property Manager assists in all operational and financial aspects of the property or properties. Under the Property Manager or Senior Property Manager ensures that the property operates within HUD and LIHTC rules.

If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.

Key responsibilities include but are not limited to:

• Interviews and screens prospective residents for occupancy.
• Identifies appropriate contractors, defines the scope of work, and obtains necessary bids.
• Processes and monitors work orders.
• Processes and submits invoices for payment.
• Rent collection, receipting, prepares deposits using Onesite property management software.
• Submits required reports and maintains records according to company policy.
• Responsible for in-house monthly file audits.
• Responsible for apartment inspections for move-in/move-out conditions (pre/post inspections) and the successful completion of the process within 24 hours of the action.

Qualifications

• 3 years of experience in property management with the ability to motivate staff and communicate effectively.
• Tax Credit and HUD/Project-based section 8 experience preferred.
• Excellent problem solving, listening, and reasoning skills.
• Ability to empathize with residents and staff while still enforcing community rules and policies.
• Demonstrated ability to work effectively with Microsoft software applications and Onesite software.
• High school diploma or equivalent

Administrative

• Organizes and files all relevant reports, leases, and paperwork.
• Accepts service requests from residents and routes to maintenance for prompt processing.
• Ensure the completion of all recertification paperwork within its required deadline.
• Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.

Resident Relations

• Maintains a positive customer relations attitude.
• Physically inspects units and Community

Marketing

• Must be knowledgeable of all phases of leasing and resident retention.
• Secure lease renewals and recertifications each month.
• Executes marketing and advertising campaigns for apartment leasing in conjunction with the Affirmative Fair Housing Marketing Plan.
• Creates innovative marketing ideas for marketing the Community and improving resident satisfaction.
• Remains current on and compliant with the policies and laws affecting the marketing and leasing community.

Required skills and abilities

• Knowledge of state and local landlord/tenant laws and applicable building codes
• Excellent communication skills in both verbal and written
• Must have strong computer experience in MS Word, Excel, and Outlook; Onesite experience a plus.
• Must be thorough, reliable, responsible, honest, organized, flexible and service-oriented

Preferred Education and experience

• High school diploma/GED required or
• 2 years experience in residential leasing or property management.
• 1 years experience working with LIHTC/Section 8 property management.
• Excellent communication and time management skills.
• Well-developed customer service and sales skills.

Additional Qualifications:

• Experience with Microsoft Office (Word, Excel, and PowerPoint).
• Marketing, sales, or customer service experience required.

Grooming & Uniform

• Must maintain a neat, clean, and well-groomed appearance.

Physical Demands

• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands

Lift/Carry

Push/Pull

Stand - C

Grasp - C

10 lbs or less - C

12 lbs or less - C

Walk - C

Reach Outward - C

11-20 lbs - C

13-25 lbs - C

Manually Manipulate - O

Reach Above Shoulder - C

21-50 lbs - F

26-40 lbs - F

Sit - C

Speak - C

51-100 lbs - O

41-100 lbs - O

Climb - O

Crawl - O

Over 100 lbs - O

Squat or Kneel - O

Bend - O

Other Physical Requirements:

Vision - C

Work Environment

Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.

Background Check Process

The information in your resume and application, including employment history, educational history, and credentials/certifications, are subject to verification.

EOE/Disabled/Veterans Statement

We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Acknowledgment
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the associate for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employee is expected to conduct all business following our Company Team Promises. Policies and procedures, employee handbook, and following Fair Housing laws(both federal and local), Americans with Disabilities Act, Fair Credit Reporting Act, OSHA, National Labor Relations Act, and all other laws of the multi-family industry.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Knoxville, TN 37902: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Affordable Housing Leasing: 1 year (Required)
• Project Based Section 8: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location