Host

ESSENTIAL REQUIREMENTS & KEY RESPONSIBILITIES

· Arrives to work on time as scheduled in full uniform

· Holds the door for incoming and departing Guests

· Greets and welcomes all Guests, job applicants and vendors in a warm and friendly manner

· Seats Guests at tables in the restaurant or patio. Rotates seating with different servers to ensure even workloads for Servers, as well as ensure prompt service

· When seating Guests, advises them of the server’s name and daily specials

· Provides Guests with silverware and menus

· Assists servers in bussing dishes, sanitizing, and resetting tables

· Works directly with other Front of house Team Members to ensure that all Guest requests are fulfilled in a timely manner

· If the restaurant is on a wait, provides accurate wait times to Guests and recommends waiting area options (seating at the bar)

· Answers incoming restaurant calls in a friendly, professional manner

· Ensures that restrooms are kept clean and stocked

· Maintains a neat and organized work area, as well as “Blackboard Specials” board

· Ensures proper sanitation of work areas, including sweeping and mopping as needed

· Completes opening and closing sidework.

· Communicates with fellow Team Members and Management to keep one another informed

· Notifies Management immediately of any potential issue with Guests, Team Members, and/or long wait times

· Works and assists “To Go” station when assigned by Management

SAFETY & SANITATION

· Washes hands every 30 minutes throughout the shift

· Maintains clean and sanitized work areas

· Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

TEAMWORK, SKILLS AND EDUCATION

· Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility

· Positively communicates with other Team Members and Management to keep one another informed

· Provides exceptional service throughout the entire shift

· Possesses strong communication skills and the ability to work alone as well as with a team

· Ability to multitask and work in a fast-paced environment

· Ability to work with numbers and handle cash

· Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software

· Must be a minimum of 18 years of age unless otherwise dictated by state law

· Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

PHYSICAL DEMANDS

The Host/Hostess is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

· Remains standing and walking for extended periods of time

· Reaching, bending, squatting, and lifting, up to 20 lbs., for short distances

· Ability to work with varying noise levels and smoke-filled environment

· Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Physical Setting:

• Casual dining restaurant

Schedule:

• Holidays
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:
All employees are required to wear masks. Cleaning and Sanitizing

Experience:

• Restaurant Experience: 1 year (Preferred)

Work Location:

• One location

Work Remotely:

• No