M365 Administrator

Milliman
Seattle, WA Full Time
POSTED ON 8/15/2023 CLOSED ON 12/3/2023

What are the responsibilities and job description for the M365 Administrator position at Milliman?

POSITION SUMMARY:

The M365 Administrator supports and administrates end-user adoption of M365 services.

RESPONSIBILITIES:

  • Operate user helpdesk in a timely fashion.
  • Monitor and address Tier II and Tier III M365 issues submitted to the helpdesk.
  • Support custom applications deployed in M365 and Azure.
  • Monitor system stability, performance, security, and storage capacity for the SharePoint environments and recommend improvements.
  • Monitor, support, and upgrade third party services, applications, and web parts from other service providers.
  • Create a knowledge base and self-service materials for the team and end-user consumption.
  • Perform site and site collection configuration, administration, support, and maintenance for development, test, production and disaster recovery multiple M365 environments.
  • Utilize Central Admin and PowerShell to implement configuration changes to meet customer requirements.

 PLEASE NOTE: We are seeking candidates who can work in Pacific Time Zone (PST)

SKILLS & QUALIFICATIONS REQUIRED:

  • Bachelor's degree in Computer Science or other related disciplines.
  • The ideal candidate must have minimum 5 years of hands-on system management experience with SharePoint Online and other M365 services such as Teams and OneDrive for Business, etc.
  • The ideal candidate must have previous experience with Power Platform administration (Power BI, Power Apps, Power Automate)
  • The ideal candidate must have previous experience on SharePoint Search, Managed Metadata and Content Types.
  • The ideal candidate must have previous experience with Microsoft Azure SQL.
  • The ideal candidate must have previous experience with SQL server, PowerShell, HTML/CSS/XML.
  • Must have working knowledge of Active Directory, networking and virtualization
  • Must have excellent oral and written communications skills.
  • Must have strong analytical and problem-solving skills.
  • Must be a self-starter with experience on 3rd party tools for server administration and maintenance including Sharegate.
  • Familiarity with Freshservice helpdesk solution.

SKILLS & QUALIFICATIONS PREFERRED:

  • Ability to troubleshoot .Net, PowerShell, HTML, XML, C#, CSS.
  • Working knowledge of JavaScript and modern JS frameworks.

COMPENSATION:

The salary range for this role is $80,000 to $125,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

 BENEFITS:

At Milliman, we focus on creating an environment that recognizes – and meets – the personal and professional needs of the individual and their family. We offer competitive benefits which include the following based on plan eligibility:

  • Medical, dental and vision coverage for employees and their dependents, including domestic partners
  • A 401(k) plan with matching program, and profit sharing contribution
  • Employee Assistance Program (EAP)
  • A discretionary bonus program
  • Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason; full-time employees will accrue 15 days of PTO per year, and employees working less than a full-time schedule will accrue PTO at a prorated amount based on hours worked
  • Family building benefits, including adoption and fertility assistance and paid parental leave up to 12 weeks for employees who have worked for Milliman for at least 12 months and have worked at least 1,250 hours in the preceding 12-month period
  • A minimum of 8 paid holidays
  • Milliman covers 100% of the premiums for life insurance, AD&D, and both short-term and long-term disability coverage
  • Flexible spending accounts allow employees to set aside pre-tax dollars to pay for dependent care, transportation, and applicable medical needs

ABOUT MILLIMAN:

Independent for over 70 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

 EQUAL OPPORTUNITY:

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $80,000 - $125,000

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