Coordinator (Quality Control)

Welcome to Million Dollar Baby Co.!

We started in 1990 and are proudly family-owned and operated in Los Angeles. Over 30 years later, MDB has grown to 8 distinct brands of children's furnishings ranging in style, aesthetic, and price point, while carrying some of the industry's most eco-conscious and award-winning designs. We can be found in mass retailers like Target and Amazon to your local mom-and-pop baby shop to specialty retailers like Pottery Barn Kids and Crate and Barrel. At MDB Co., we credit all of our success to our mighty team of more than 110 smart, fun, and diverse individuals who make an impact every day! 

Under the Million Dollar Baby Co. parent company are our family of brands: Babyletto, DaVinci, Nursery Works, Namesake, Franklin & Ben, and Ubabub. We design all of our furniture in-house and have been featured in Inc. Magazine, Vogue, Bloomberg, and many others! 

As a family business, we treat our community like our family. Our team authentically cares about each touchpoint through our customer’s experience with our brands. Our team members are our #1 priority and we partner with exceptional suppliers and retailers from around the world who share our values.   

At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds and experiences. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas like hiring, community involvement, and continuous learning about Diversity, Inclusion and Equity.  

We welcome you to learn more about our company and our fantastic team. We’d love to talk to you! 

Teddy

About this job: 

We’re looking for an organized and energetic QC Coordinator with an eye for detail and a knack for ensuring the best quality is delivered across our brands. As a Quality Coordinator your primary responsibility will be to meticulously inspect and assess our products, ensuring that they meet our strict quality standards. This role will require a keen eye for detail, exceptional communication skills, and a commitment to maintaining and improving our quality control processes.  

• Product compliance: 
• Ensures products are conformant with regulations and company quality specifications. 
• Work with vendors to ensure that materials, components and final product meet quality standards and specifications. 
• Analyze and evaluate product incidents data and consumer sentiment data for major brands (Babyletto, DaVinci Baby & Carters by DaVinci)  
• Responsible for identifying product defects trends and prompting adjustments and improvements to responsible parties. 
• Coordinates and manage product improvements projects across various internal teams (e.g., Product Development, Consumer Support) and external partners (e.g., factories, vendors) 
• Responsible for investigating and resolving customer complaints related to product quality, working with customer service to ensure that issues are resolved to the customer's satisfaction.
• Quality management: 
• Maintain quality control processes and procedures to ensure consistency and high-quality standards in all aspects of production. 
• Develop and monitor metrics to track quality performance and report findings to senior management. 
• Stay up to date with industry trends and best practices in quality control and implement new processes and technologies as appropriate. 
• Assisting in the development of test methods and inspection plans 

• Exceptional project management skills, with a track record of successfully leading and coordinating projects. 
• Outstanding verbal and written communication skills, including the ability to convey complex information clearly and effectively. 
• Highly organized with acute attention to detail, ensuring precision in all aspects of work. 
• Proficiency in using the Microsoft Office Suite for data analysis and reporting. 
• Preferred experience in quality assurance or product manufacturing operations. 
• Proficiency in Mandarin is a plus. 

At Million Dollar Baby Co., we’re passionate about diversity and welcome applicants from all backgrounds. Our diversity, inclusion and equity committee (DIEC) strives to break barriers for minority communities, help educate the company on pertinent topics, and work to ensure equal opportunities for existing and potential employees. Since its formation in 2020, our committee has focused on multiple areas, some include hiring, community involvement and continuous learning about Diversity, Inclusion and Equity.

As an important step in coming together as safely as possible, Million Dollar Baby Co. requires all employees to be fully vaccinated and boosted against COVID-19 as a condition of employment unless a medical or religious exemption is approved. 

Million Dollar Baby Company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application and/or recruitment process. If you need assistance or an accommodation due to a disability, you may contact us at TM@mdbmail.com

Salary : $55,000 - $66,000