What are the responsibilities and job description for the Audi Service Advisor position at Mills Auto Group?
We are looking for an experienced Service Advisor to join our team at the Audi Hampton.
Are you passionate about luxury cars and exceptional customer service? Join our team as an Audi Service Advisor and play a vital role in delivering a World Class Service experience for our valued Customers.
Responsibilities:
- Greet Customers and provide a warm welcome to our Dealership
- Listen to customers concerns and gather detailed information
- Communicate effectively with customers regarding repairs, estimates and timelines
- Collaborate with the service team to recommend appropriate services and solutions
- Provide regular updates to customers about their vehicles status
- Handle Billing, invoicing and ensure a seamless checkout process and active delivery
- Address Customer inquiries and resolve and concerns with professionalism
Requirements:
- Strong passion for Excellence in customer service
- Excellent interpersonal and communication skills
- Proven customer service experience, preferably as an automotive service advisor
- Knowledge of Service department Software or computer systems( CDK is a Plus)
- Ability to work in a fast paced environment
- Detail- oriented, organized and committed to providing exceptional customer service
Benefits:
- Competitive Salary with performance based incentives
- Competitive Benefits package
- Comprehensive training and ongoing development opportunities
- Collaborative and supportive work environment
- Opportunity for growth within the company
If you are ready to drive your career forward with Audi, Apply now online or email inquiries to kkelly@millsautogroup.com
Audi Hampton is part of the Audi Magna Society, recognized nationally for Excellence in Customer Service.
Join us in delivering unparalleled service and becoming part of the Audi Family.
