Receptionist

Established in 1901, Milwaukee Valve manufactures valves for a variety of industries including Industrial, Commercial, Fire Protection, Marine and the dry bulk hauling industries. Our products have been installed on every U.S. Navy ship built for the last 50 years.

Our heritage, our people, and our passion is to be the best, and Milwaukee Valve is proud of its engineering excellence and its employees who take pride and dedication in their work. In return, Milwaukee Valve offers an excellent benefit package, competitive wages, and promotional opportunities including Health, Dental, Life and Disability Insurance options, Flex Spending, 401K with employer match, tuition assistance, paid time off, and shift premiums. For more information please visit:

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Summary - Under the direction of the Office Manager, the Receptionist is responsible for ensuring efficient and prompt handling of incoming calls and greeting visitors. Enters sales orders and packing slips in Kwiktag system. Assists with clerical work using Word, Excel, and email programs.

Essential Duties and Responsibilities include the following:

• Answer and handle distribution of incoming
• Enter sales orders, packing slips, RGAS in KwikTag
• Greet visitors.
• Assist Office Manager, Customer Service & Marketing Manager.
• Prepare monthly customer complaint
• Perform other daily clerical
• Maintain a neat and orderly work area.

Other duties may be assigned.

Supervisory Responsibilities - This position has no supervisory responsibilities.

Competencies - To perform the job successfully, an individual should demonstrate the following competencies:

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.

Multi-Tasking – Must be able to complete duties while maintaining awareness of lobby area.

Interpersonal Skills - Maintains confidentiality; Keeps emotions under control; Remains open to others' ideas and tries new things.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience - High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills – Knowledge of basic grammar. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization.

Mathematical Skills - Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills - To perform this job successfully, an individual should have knowledge of Excel and Word software. Will be trained in Outlook Email and KwikTag system.

Other Skills and Abilities - Must have basic geography knowledge of cities and states in the United States.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include ability to adjust focus. Lifting and moving boxes up to 25 lb. in reception area.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Experience

• One to three months related experience and/or training; or equivalent combination of education and experience.

Education

• High School or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)