What are the responsibilities and job description for the Medical Receptionist position at Mind Study Center?
The Mind Study Center is an independent organization offering evidence-based psychiatric and psychological services in the Los Angeles area. We strive for the highest standards of care, integrating evidence-based clinical approaches with practical experiences in an empathic, trusting, and collaborative environment.
This position offers a great opportunity to join a team of dedicated professionals providing mental healthcare to youth and their families. We are looking for a highly skilled individual who is professional, organized, detail oriented, reliable, and motivated to offer exceptional customer service.
Experience & Education:Bachelor's degree is strongly preferred or 2-4 years of relevant work experience with responsibilities comparable to those required for this position.
Skills & Qualification:
- Strong interpersonal, communication, and customer service skills
- Fast paced Enviroment
- Organized and detail oriented
- Excellent problem-solving and conflict resolution
- Demonstrates initiatives and creativity
- Professional demeanor and attitude; ability to interface with families and staff
- Ability to appropriately handle sensitive information with discretion
- Ability to oversee several projects simultaneously
- Self-starter and team player, able to establish and maintain effective working relationships
- Excellent written and verbal communication skills
- Positive attitude, energetic, and interested in working in health care
- Prior experience in an administrative role preferred
Administrative Assistant Responsibilities:
Overview:
Provide behind the scene support for our services, events, products, and marketing. This includes but is not limited to:
- Welcome and great patients, families, and guests
- Perform check-in and check-out, including payment processing, through the electronic medical record (EMR) system
- Register all patients in the electronic health records
- Schedule/ confirm appointments
- Answering phones/ making phone calls
- Prep patient files
- Send referrals based on Doctor’s report
- Obtain all reports/documents necessary for Doctor’s evaluation
- Perform all tasks associated with proper opening and closing of Mind Study Ceter office
- Assist with initial histories and history reviews
- Prepare subpoena of records and scheduling subpoena pick-up/drop-off
- Prepare EDD/ disability paperwork
- Verify insurance information/ coverage/ eligibility
- Collect payments
- Scanning/ extracting files
- Makes copies, sends, and receives faxes.
- Assure that reception area is clean and orderly.
- Call and remind patients of appointments.
- Medication pre-authorizations.
- Communication with patients’ insurance companies
- Maintain confidentiality of member files per HIPAA and all applicable guidelines
- Utilize proper lifting and body mechanics to prevent personal injury
Requirements: This position will begin as part time (20-25 hours), 5 days a week.
Reports to: Office Manager and Director of Operations
Compensation: DOE
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Dental office
- Hospital
- Medical office
- Outpatient
- Private practice
Medical specialties:
- Pediatrics
- Psychiatry
Schedule:
- Monday to Friday
- Weekends as needed
COVID-19 considerations:
All staff and patients must be vaccinated to be in the clinic. Also we wear masks at all times.
Education:
- Associate (Preferred)
Experience:
- Medical receptionist: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20