What are the responsibilities and job description for the Project Coordinator position at Mindlance?
Title: Project Coordinator
Location: Charlestown, MA (100% Onsite)
Duration: 5 Months
DUTIES & RESPONSIBILITIES:
- Assists with the implementation of training/education programs to fully inform various client employee stakeholder groups of AFC 2.0 Fare Transformation impacts.
- Serve as liaison with client stakeholders and vendors to ensure that training offerings and materials are sufficient and timely.
- Assist with documentation related to operational needs such as Special Orders and Standard Operating Procedures as well as related publications such as newsletters, releases, email announcements, on-line content, intranet, and video as appropriate.
- Respond to and support all client staff requests regarding information related to the client Fare Transformation project.
- Assist with Test phase initiatives ensuring all requirements are fully tested, documented and remain on schedule.
- Gather operational data and reports to identify trends and assist the Transition Team on necessary strategies for customer adoption of new technology.
- Assist with the development and management of Authority-wide awareness, education, and transition campaigns.
- Assist with providing regular project status updates and monitoring and reporting on the adoption of Fare Transformation across various client stakeholders groups.
- Assists with the tracking of overall project progress.
- Responds to and supports client staff requests regarding the project to identify and mitigate risks proactively and escalate issues as needed.
- Respond to each inquiry, whether from a customer, vendor, or co-worker in a professional and courteous manner.
- Work any and all shifts and / or locations as assigned or directed.
- Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
- Assist in coordinating stakeholders, gathering information for, and the execution of organizational change and business continuity plans.
MINIMUM REQUIREMENTS/QUALIFICATIONS:
- A degree from an accredited institution in Business, Transportation Planning, Civil Engineering, Logistics, Computer Science, Public Administration, Information Technology, or a related field
- Two (2) years of related supervisory/training experience
- Excellent organizational, confidentiality, multi-tasking and time management skills.
- Strong computer and analytical skills.
- Proficient in Microsoft Office Suite, including Word, Excel, Access, and PowerPoint.
- The ability to pass: background screenings; and the client’s medical requirements, including a physical examination and drug and alcohol screening.
- Handle sensitive and confidential information in an appropriate manner.
- Have excellent customer service and conflict resolution skills.
- The ability to provide internal and external customers with a courteous and professional experience.
- Be available to work twenty-four (24) hours per day, seven (7) days a week.
- Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting, including overall employment, job performance, discipline and safety records Infractions and / or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection.
- The ability to supervise and work effectively with a diverse workforce.
About Mindlance:
Founded in 1999, Mindlance has been ranked as one of the fastest growing US Staffing firms by SIA for 9 consecutive years. We provide workforce solutions to Global 1000 companies in Technology, Engineering, Finance, Clinical Research, Scientific, Digital/Creative/Marketing space. Mindful of the opportunity gap, we provide balanced solutions for both employers and job seekers—elevating the standards of recruitment practice to a whole new level. Our aim is to make a difference in the lives of job seekers by providing them with opportunities that broaden career horizons and expand skill sets. We take pride in being a strong driver of mindfulness and balance at workplace.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Job Types: Full-time, Contract
Salary: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- Night shift
Work Location: In person
Salary : $30 - $35
