IT Business Analyst

Job Purpose:

The Business Analyst will work closely with cross-functional business partners to define business needs and produce requirements and solutions in support of allowing IT to be a key business enablement mechanism. The Business Analyst must understand and document current state processes, work with business partners to redesign those processes, and ultimately translate them to end-state targets to be addressed by Software Development, Automation, Reporting/Analytics, etc. The Business Analyst will also play an active role as an internal change agent ensuring adoption of new processes and systems throughout the organization.

Job Duties and Responsibilities:

• Engage and lead business sponsors, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company strategies

• Leverage order-to-cash business process expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas
• Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions
• Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules
• Identify and leverage appropriate technology and applications to quantifiably improve business operations
• Effectively manage expectations from business and engage technical teams via the PMO/PPM to drive results
• Facilitate project intake and cross-functional prioritization; collaborate with Business Sponsors and ITSC (IT Steering Committee) to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product
• Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed
• Drive solution adoption by applying effective Change Management principles throughout project lifecycle
• Track solution performance to ensure expected outcomes are achieved
• Provide system support and training as needed
• Up to 25% - travel to branches requiring some overnight stay, travel to industry related conferences and training requiring some extended stay.
• Maintain regular and punctual physical attendance
• Work cooperatively with others
• Comply with all company policies and procedures
• All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat

Qualifications:

• Domain expertise with Finance and Accounting processes including order-to-cash workflows and ERP, order management, or related systems (SAP or Infor SX.e highly desired)
• A minimum of 7 years relevant work experience in IT or related field.
• A minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programs.
• Experience with business process redesign and workflow tools (Visio highly desired)
• Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment
• Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners
• Proven ability to influence cross-functional teams without formal authority
• Conflict management skills including the ability to work with and resolve conflicting needs and requirements
• Ability to analyze data, perform critical thinking, properly articulate and take proactive action on risks and dependencies
• Ability to comprehend and communicate technical concepts using clear and concise language
• Possess a sense of accountability and pride for delivering on time and on budget with expected quality
• Strong organization skills, ability to prioritize in the face of multiple project demands and focus on critical details
• Strong interpersonal leadership skills and ability to commit, influence, motivate and successfully manage teams while working in a matrix / dotted line management structure, teams are not direct reports
• Ability to learn new concepts/hardware/technologies quickly
• Excellent meeting management, presentation, and facilitation skills
• Experience with Change Management methodologies desired
• Familiarity with Agile and SDLC
• Customer focus and service orientation
• Bachelor’s degree in computer science, IT or related field or equivalent experience
• Possess a valid driver’s license
• Possess a satisfactory driving record as determined by Company Driver Policies

Other:

This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions. Company reserves the right to revise the job description at any time. Employment is at-will.

Mingledorff’s, together with its partner companies, promotes a drug-free, alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Mingledorff’s is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application and need an alternative method for applying, we will determine an alternate way for you to apply.

Job Type: Full-time

Pay: $49,647.00 - $125,153.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Norcross, GA: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: Multiple Locations