What are the responsibilities and job description for the Retail Shift Leader position at Miniso USA?
Who We Are: MINISO is an established international brand, positioned as a variety store popular among consumers for our high-quality products at low prices. Established from a Japanese designer and Chinese entrepreneur, Miniso has been expanding globally since 2013, including the launch of our US operations in 2017. We have already opened 5,000 stores across 79 countries and are looking for you to help us grow even more! #miniso10under
THE OPPORTUNITY: MINISO USA is currently seeking enthusiastic Shift Leaders to join our team! The Shift Leader will be able to perform all duties like help to open/close the store, supervise employees and drive the business.
Responsibilities include, but are not limited to:
- Execute the customer service environment and excellent service
- Answer customers' questions about products and give suggestions as necessary
- Train staff on product knowledge
- Maintain sales floor presentations, including restocking products as needed
- Assist in the maintenance of visual merchandising and retail displays
- Accurately handle all cash and credit transactions, including purchases, returns, using standard cash handling procedures
- Audit cash drawer and cash receipts, while resolving any discrepancies that may arise
- Assist in the opening and closing of the retail store location
- Aid Store Manager in supervising and training retail associates
- Maintain a professional attitude with customers
- Contribute to the overall sales goals of the store
- Stock and organize new products as shipments arrive to the store
- Communicate effectively with staff (including Store Manager, District Manager)
- Other duties as assigned by the Store Manager
Qualifications:
- High School Diploma or equivalent
- Previous retail sales experience, preferably as a keyholder, supervisor, or shift leader
- Previous cash handling experience
- Strong interpersonal and communication skills. Ability to effectively communicate with customers, peers, and management
- Possess strong mathematical skills to be able to count money accurately and precisely
- Available to work a variety of hours, including mornings, evenings, weekends, and possible holidays
- Open availability preferred, available to work a minimum of 40 hours/week
Job Type: Part-time
Pay: $15.50 per hour
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Sherman Oaks, CA 91423: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
