Retail Associate

MINNA is seeking a thoughtful, dedicated, and sales-focused part-time retail associate to join our tight-knit team and work at our brick & mortar in the heart of Hudson, NY. Weekend availability is required.

Please apply here: https://minna.pinpointhq.com/en/postings/46c886c0-faad-40c4-9d5c-9a2fa5f3c637

Key Responsibilities

• Become an expert on the MINNA brand, products, and brands we carry.
• Greeting and making customers feel welcome in the store while ensuring proper COVID safety measures are being observed.
• Representing the MINNA brand and mission while in the shop.
• Building genuine, lasting relationships with customers through quality interpersonal interactions.
• Acting as a resource for customers about the MINNA brand and products as well as the non-MINNA products we carry.
• Executing sales with customers.
• Delivering outstanding customer service at all times.
• Working with the Retail team to meet daily, weekly, and monthly sales goals.
• Supporting inventory management, which includes unpacking, counting, and adjusting MINNA and non-MINNA product inventory.
• Ensuring the storefront is always clean organized.
• Supporting the Retail and Design teams with visual merchandising.
• Supporting daily administrative tasks
• Supporting online order fulfillment through packing and shipping orders

Skills, Knowledge and Expertise

• Excitement for MINNA’s mission.
• Interest in home goods, textiles, design, and/or art
• Customer service or communications experience
• Ability to communicate clearly and warmly
• Strong collaboration skills, with an interest in both leading and taking direction on collaborative projects
• Ability to multitask
• Cash handling experience
• Capable of using a computer and iPad to communicate with the team, customers and complete job tasks.
• Weekend Holiday availability
• Understanding, and ease, using gender-inclusive language
• Committed to anti-racism work

Benefits

All employees:

Paid Sick Leave
Employer subsidized Health Insurance, Vision, and Dental Options
50% discount on MINNA products 20% discount on resale goods
401(k)

About MINNA

MINNA is a tight-knit team of artists, creators, and thinkers based in Hudson, NY and Germantown, NY. We are a queer woman-owned and majority queer or woman operated business, which informs our approach to just about everything we do. Recently B Corp certified, we believe in creating beautiful, ethically-made products and using business to do good. We produce handmade homegoods in collaboration with artisans in Mexico, Guatemala, Peru, Uruguay, and Bolivia. We have a storefront in Hudson, NY, a studio in Germantown, NY, robust wholesale and trade programs, and a growing e-commerce business.

Equity Inclusion
As an equal opportunity employer, we are committed to building an inclusive work environment and company culture. We prohibit discrimination and harassment of any kind and are actively participating in anti-racist work, as individuals, and as a company. We recognize and acknowledge the ways in which we have benefitted from systemic inequity. We strive to create an environment that is built on equity and is supportive, safe, and flexible.

Job Type: Part-time

Pay: $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Ability to commute/relocate:

• Hudson, NY 12534: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $22