What are the responsibilities and job description for the Control Room Operator position at Minnehaha County?
This position is located in historic downtown Sioux Falls in Southeastern South Dakota.
GENERAL INFORMATION:
The Minnehaha County Sheriff's Office invites applications for Control Room Operators. Our Control Room Operators serve as an integral part of the correctional team working in the control room and front desk areas of the Jail. This position offers the opportunity to learn the inner workings of a Jail by working in a secure location away from inmates. No prior experience is required to be a Control Room Operator; all training is provided. This position can be an excellent kick start to a career in corrections and law enforcement!
GREAT WAGES! Hiring range of $18.87 - $20.82 with a full earning potential up to $27.33 PLUS regular opportunities for pay increases. With good performance, new officers will receive up to 5% increases in pay after the first and second year IN ADDITION to annual increases.
NIGHT SHIFT DIFFERENTIAL! Now paying a $1.00/hr night shift differential!
RETENTION BONUS! Newly hired Control Room Operators are eligible to receive $1,000 at 9 months, 18 months, 27 months, and 36 months of service with good performance!!
The Minnehaha County Jail offers a rewarding career in corrections including:
- Full-time pay/benefits by working only 15 days a month
- Fri/Sat/Sun off every other week
- 12-hour shifts including nights, weekends, and holidays
- Comprehensive, paid classroom and on-the-job training
- Overtime opportunities
- Health, dental, vision, and life insurance; generous PTO and extended sick leave programs; SDRS retirement plan; a flexible compensation plan; and a deferred compensation plan
This position is classified as a Correctional Systems Operator.
CLOSING DATE: 09/20/22 05:00 PM
All applications must be submitted by 5:00 p.m. on the date the position closes.
EXAMPLES OF DUTIES INCLUDE:
Our Control Room Operators keep track of everything that is happening in our Jail! We train our team to operate modern, sophisticated Jail management software to control staff and inmate movement throughout the facility. They assist officers by responding over phone and radio and providing verbal direction for inmates. Control Room Operators help the public by scheduling visitations and court appointments, looking up information in our crime data systems, processing paperwork and collecting fees for warrants, and answering general questions. People who thrive in and enjoy this job have strong computer skills, are organized and detail-oriented, and know that giving good customer service means having patience, understanding, and a desire to provide an accurate and timely answer.
MINIMUM QUALIFICATIONS:
High school diploma or GED plus one year of work experience using a PC based computer system. Must successfully complete pre-employment background process. Ability to multitask and perform detail oriented responsibilities. Must maintain ability to be a credible witness in court. Ability to learn and apply the policies and procedures of law enforcement operations. Ability to communicate effectively orally and in writing and to establish effective working relationships with co-workers, other agencies, and the public. Ability to maintain professional appearance and demeanor.
PREFERRED QUALIFICATIONS:
Though not required to be considered for this position, an associate's or bachelor's degree in criminal justice or a related field, experience working in corrections, and/or knowledge of legal terminology is a plus.
Why live and work in Sioux Falls?
- Check out Niche.com's Report Card on Sioux Falls. Final Grade for Sioux Falls: "A"!
- Smart Asset has ranked Sioux Falls the Best City for Young Professionals the last four years running!
- Liveability's Top 100 Best Place to Live puts Sioux Falls at an impressive #20!
- In 2019, Sioux Falls ranked No. 1 on Forbes' Best Small Cities for Business and Careers!
Sioux Falls / Minnehaha County has many thriving communities and is home to major medical facilities, a variety of cultural centers, and many beautiful lakes and parks with walking and biking paths. Check out some of the great things to do in our area through our Convention and Visitor's Bureau website!
Minnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran’s status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at (605) 367-4337.
Salary : $19 - $21
