Account Director, Pub Dev

Company Description

Minute Media is a leading media technology brand focused on two main pillars—platform and content. Minute Media’s platform serves as the company’s foundation, powering its content as well as enabling the evolution of other market-leading digital media brands. To date, Minute Media’s owned and operated destinations include The Players’ Tribune, 90min, DBLTAP, Mental Floss, The Big Lead, and FanSided. For more information, check out https://www.minutemedia.com/.

Position Summary

The Publisher Account Manager role is an integral role for the cultivation of deep and strategic relationships with partners that leverage Minute Media's Online video Player and monetization solutions. In close collaboration with Business Development, Operations, and Business Intelligence, you will own onboarding, upsell, and overall communications strategy with your accounts to evangelize the Minute Media platform, drive adoption of our offerings, and deliver on our full value proposition to our clients.



What You’ll Do

• Lead publisher onboarding and day-to-day account management including but not limited to high-touch customer service, consultative client support and regular business reviews
• Present and demonstrate the value of upsell product opportunities to your clients and drive incremental revenue to meet quarterly revenue goals
• Ongoing monitoring of account performance with proactive client communication regarding optimization opportunities
• Maintain an accurate pipeline of upsell and renewal opportunities in our CRM application
• Relay partner feedback and advocate for client requirements with Minute Media internal teams to inform product roadmap and business development strategy

What You’ll Have

• 5 years of sales or account management experience with ad tech and/or programmatic video preferably at a Publisher, SSP, DSP or similar
• Proven experience successfully managing high-touch customer accounts
• Strong organizational skills, acute attention to detail with the ability to multi-task
• Excellent written, verbal, and presentation skills with a track record of being effective and professional in client interactions
• High-caliber critical thinking and problem-solving skills including data analysis
• Sense of urgency, independence, accountability, and agility suited to a dynamic startup environment
• Willingness and desire to learn and adopt new skills - both technical and non-technical -in order to realize effective solutions
• Proficiency with standard business applications (Office, Google, Looker, JIRA, etc)
• Ability to travel as needed

Minute Media is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Not sure that you're 100% qualified but are up for the challenge? We want you to apply!

What You’ll Get

• Opportunity to make a meaningful impact in a fast-growing company
• Career development opportunities & different skill-based workshops offered each quarter
• Fun company events and celebrations with a focus on DEI each quarter
• We highly value team collaboration, empathy and respect towards one another and see this as a key component to delivering the best results
• Employee donation matching program
• Community involvement opportunities, both in-person and remote
• We hire 100% remote talent across the nation with the ability to work from our NYC office if desired - REMOVE IF IN-PERSON ROLE ONLY
• Free 8 personal coaching & 8 therapy sessions with top-tier providers that are totally confidential
• $950 work-from-home stipend that can be used towards furniture, headphones, wifi, and much more!
• Free swag and gift cards given throughout the year
• Competitive medical, dental & vision insurance
• 401k benefits