What are the responsibilities and job description for the Service Technician position at Mircom Group of Companies?
Service Technician - Edmonton, AB
Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.
Mircom’s global network of dedicated Sales and Service Offices, known as Mircom Engineered Systems, allows us to be a full solution provider. Through Mircom ES, we’re able to provide and fully service our line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small & mid-size buildings to the world’s most complex applications.
Key Responsibilities:
- Perform Rack-up, Programming, Verification and Inspection of CCTV, access control and intercom systems, along with other security equipment.
- Perform inspections and service on Mircom and non-Mircom product
- Complete and return inspection reports in a timely manner
- Provide technical support to customers as needed
- Provide operational training to end-users
- Ensure our customers and end-users have a positive experience working with Mircom
- Read and understand engineered drawings, specifications, programs, schematics, installation manuals, and service manuals
Requirements and Skills:
- 3 - 5 years of experience as a Service Technician in the Security industry
- Electronics diploma or equivalent from accredit college/university or documented and demonstrated trade qulification
- Ability to communicate in English both verbally and in writing
- ability to lift equipment and tools up to 50lbs and climb ladders
- Possess a valid and clean motor vehicle license (Class G)
- Kknowledge of Mircom systems is an asset
- Competency in Microsoft Word and Excel is an asset
What Mircom Offers:
- Compensation is commensurate with experience
- Group Health Benefits
- Company RRSP contributions
- Company vehicle complete with fuel and automotive service expense account
- Education incentives
For all interested applicants, please include a cover letter along with your resume. We would thank all applicants for their interest in this position however only those selected for an interview will be contacted.