What are the responsibilities and job description for the Service Manager position at Misi?
Misi, Chef Missy Robbins' pasta-focused restaurant, seeks a dedicated Service Manager to join the team.
Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork. If you are committed to providing sincere, fine-tuned hospitality along with a compassionate managerial style, we encourage you to apply! Please include your cover letter and resume in the body of your email. We look forward to hearing from you.
Requirements:
- Effective communication skills
- Fair and consistent management style
- A strong wine & spirit foundation
- Attention to detail
- Ability to adapt, “on-the-fly”, to difficult situations with patience and grace
- Forward thinking mentality and willingness to contribute ideas
- Positive, supportive attitude
Key Responsibilities:
- Inspire, support and direct Dining Room team members
- Lead with the Grovehouse values always in mind
- Promote internal growth and professional development for our team members - we want everyone to achieve their goals
- Prepare the dining room for service by publishing daily floor plans, menu printing and preparing daily tip sheets
- Lead daily team pre-shifts - remember to MEE (motivate, educate and engage)
- Support dining room team members during service - assist with steps of service, warmly and organically engage with guests and make sure the team is safe and secure at all times
- Administrative tasks may include supply inventory, scheduling, guest satisfaction engagement, etc
Preferred:
- Knowledge of ResyOS
- Italian wine knowledge
Equal Employment Opportunity: Grovehouse does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Grovehouse is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at isaiah@grovehousenyc.com. More detail about Misi part of Grovehouse
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