Senior DMV Consultant

Mission Fed
San Diego, CA Full Time
POSTED ON 10/13/2023 CLOSED ON 11/16/2023

What are the responsibilities and job description for the Senior DMV Consultant position at Mission Fed?

Does California’s Department of Motor Vehicles hold a special place in your heart? Do you dream about titles each night? More seriously, do you have amazing customer and dealer servicing skills?   How does working with a great team where you will feel supported and appreciated sound?  Want to work somewhere you can really have an impact?    If this sounds interesting to you, below are a few more details.    Reviews, analyzes, maintains, updates and corrects paperless title reports; including manager’s summary, DMV pending, lien holder pending, new purchase errors, codes, and automatic release errors. Works DealerTrack Collateral Management FDI & OLR, and Symitar reports as assigned.    Reviews and verifies DMV paperwork sent from branches for processing. Files new paperwork with DMV perfecting titles for autos, boats, mobile homes and RV loans. Troubleshoots questions, problems and concerns from branch staff regarding DMV transactions and paperless titles. Follows-up via telephone and written correspondence with members, dealerships, insurance companies and other financial institutions to research and resolve problems regarding vehicle titles. Processes title releases when loans are satisfied and orders paperless titles, as needed. Here is what we are looking for: To be successful in this role candidates must have at least three years extensive experience handling a wide variety of DMV transactions. Experience working with all forms and fees currently used by DMV.  Familiarity with the DMV paperless title system, DealerTrack Collateral Management FDI & OLRS-TRIVIN paperless title and registration tracking system is required. Strong member and dealer servicing skill What we offer: One of San Diego’s Top Employers 3 years running, 2020, 2021, 2022! And soon the be 2023! Great team! You can’t beat a role in sunny San Diego! Fun and inclusive company culture! 18 days of PTO in your first year plus 12 holidays a year! 6% 401(k) match Full benefits package including medical, dental, vision, life insurance, etc. If this sounds like an amazing opportunity to you (because ya, it is!), we want to hear from you! Base Pay/Hourly: $23.00 - $27.00 a year The hourly wage range that we expect to pay for this position is $23.00 to $27.00. Actual base pay within this range will be determined by several components, including but not limited to, relevant experience, internal equity, skills, qualifications, and other job-related factors permitted by law.

Salary : $23 - $27

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