Showroom Manager

Who we are and why you should join!

We are... a fast-growing, industry-leading brand that is known for classic modern furnishings with great comfort & style, as well as a commitment to equality, environmental responsibility and education.

Our culture is... a culture of respect, equality and a commitment to helping employees reach their potential and lead more comfortable lives.                
               
Comfort. We provide comfort to everyone; our work environment is one of acceptance and is welcoming to everyone, just as they are.
Service.    We provide excellent service not only to our clients, but also to our fellow colleagues by lending a helping hand without expecting anything in return.
Respect. We create an environment of mutual respect by smiling, saying hello, being pleasant, patient and professional with one another.

SHOWROOM MANAGER

Who are we looking for? 

A strategic motivator of teams. You are someone that continually creates a respectful and comfortable work environment through positive coaching, mentoring and KPI accountability. This job may be for you if you are passionate about developing your team’s skills in sales, product knowledge, outreach and client relationship building.

Above all, we're looking for passionate, talented, hard-working, nice people with great taste to help us build this brand we love. 

How will you contribute?

The Showroom Manager reports to the General Manager. You will partner with the General Manager to support in the supervision, coaching and training of the sales staff while maintaining an environment of exceptional luxury service. This will be accomplished by ensuring our sales team has proper sales support and product knowledge training needed to provide superior customer service and effectively close sales.

• Provide leadership and direction for sales staff by inspiring, motivating and encouraging teamwork to consistently provide an excellent customer experience.
• Utilize company reports to react to trends and drive business. Partner with the General Manager to implement sales strategies and ensure successful metrics (KPI’s) are achieved.
• Lead the Design Associates to a successful sale through in-the-moment coaching and assisting with the close of the sale, when needed.
• Be an expert in MG+BW's product assortment and provide product knowledge training to the sales team. 
• Partner with the local warehouse to consistently provide a successful in-home delivery experience.
• Assist with physical inventory, cycle counts and receiving purchase orders.
• Maintain store appearance and ensure visual standards are met.

What you need to succeed?

Showroom Manager candidates should have a drive for success and desire to learn and grow. Hours for this position will require flexibility to work varying shifts, including nights, weekends, holiday and occasional 6-day work weeks.

• Bachelor's degree or equivalent work experience.
• Previous retail management experience in a high-end or luxury retail store.
• An eye for interior design and passion for helping people create beautiful homes.
• Problem solver and highly organized with strong leadership and multitasking abilities.
• Excel at providing a one-of-a-kind customer experience through your energy and customer engagement.
• Communicate clearly and adjust your style to fit your audience. You are as comfortable picking up the phone as you are sending an email.
• Work well under pressure and easily overcome challenging situations.
• Pick up technology quickly and navigate easily through CRM, POS systems, spreadsheets and other computer-based systems.
• Ability to provide 24/7 on-call support for alarms and emergencies.
• Ability to lift/move up to 50 lbs.

Benefits

We offer a wide range of career opportunities with excellent benefits.

• Competitive salary + performance incentives
• 401k with company match
• Excellent health, dental and vision coverage + supplemental insurance options
• Promote work/life balance including paid time off and paid holidays
• Commuter Benefits Program
• Scholarship Program

We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, military status, or any other characteristic protected by law.