What are the responsibilities and job description for the IT Trainer - Legal position at Mitchell Silberberg & Knupp LLP?
Mitchell Silberberg & Knupp (www.msk.com), a law firm located in Century City, Los Angeles, is seeking a IT Trainer to join our team!
We are looking for an IT Trainer to prepare and conduct employee training courses on IT skills and proper computer usage. IT Trainer responsibilities include identifying educational needs, designing educational material and ensuring all employees take basic computer training. If you know how to design engaging courses to explain technical procedures and best practices, we’d like to meet you. Ultimately, you will ensure employees develop their IT skills.
IT Training
- Assist with conducting New Hire IT Orientation, in-office and remotely, that is tailored to specific practice groups and roles.
- Assist with researching, planning, organizing and conducting training programs, seminars and conferences for attorneys and other personnel.
- Work with the Training Manager in preparing self-study materials, application handouts, and coordinating distribution of vendor provided e-learning for self-directed learners.
- Assist with preparing learning plans and skills development roadmaps for learners.
- Reviewing and evaluating existing and proposed training programs; and recommending appropriate changes.
- Assist in preparing and/or distributing training aids such as instructional material, handouts, evaluation forms, and visual aids; setting up audio-visual equipment and making presentations when necessary.
- Translating technical concepts and terms into understandable terminology for participants.
- Tracking learner participation and training completion with reports to firm management and staff supervisors.
Help Desk
- Responding to and prioritizing Help Desk requests assigned to Training.
- Tracking end user ticket history on tickets assigned to Training and following-up with user requests when appropriate.
We offer competitive benefits and a salary!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location