Account Manager/Inside Sales

Mitsubishi Chemical America
Libertyville, IL Remote Full Time
POSTED ON 3/11/2023 CLOSED ON 4/8/2023

Job Posting for Account Manager/Inside Sales at Mitsubishi Chemical America

ARE YOU READY TO WORK AT MITSUBISHI CHEMICAL?

  • Want to work for a global leader in the design, development and manufacture acrylic products that is continuously innovating?
  • Do you have 3 years of sales experience?
  • Are you passionate about locking in new business?

If so, nice to meet you! Mitsubishi Chemical Advanced Materials Division is seeking an Account Manager based in Libertyville, IL to join a team committed to excellence, continuous improvement and driving sustainable business results. The Account Manager is the face of MCAM. They work closely with current customers and support Key Account Managers in locking in new business. Come be a part of this dynamic team!!

Who Are We...

Mitsubishi Chemical is the 5th largest chemical company in the world, is the world leader in the manufacture and supply of acrylic monomer, serving a broad base of downstream applications ranging from architectural and automotive coatings, to acrylic sheet applications, to specialty moldings that serve a variety of industries such as electronics and health care. Mitsubishi Chemical is the only producer that owns and operates all three technical routes to acrylic monomer to accommodate C2, C3, and C4 based feedstocks. Our talented people are the energy and driving force behind a dynamic business that supplies a range of growing sectors and geographic markets in EAME, The Americas and Asia.

What You Will Do...

  • Ensure day to day customer service and account management activities are met including but not limited to processing quotes, orders, RMA’s, Sales requests, status updates, etc. to meet customers deadlines.
  • Evaluation and estimating of customer data, conceptual part drawings, material specs, material yield, tolerances, quality specs, documentation, etc.
  • Support customer with quoting, material specification, fact finding and general questions as needed. Resolve customer inquiries and complaints.
  • Learn the basics and application of products so support can be provided to internal and external customers.
  • Assisting with the proper evaluation and approval of design changes, specifications, and drawing releases
  • Generate and manage new projects, coordination of those projects with engineering, manufacturing, suppliers, QA, and follow through completion of project.
  • Provide pre-sales technical assistance, product education, and after-sales support.
  • Collaborate with key account managers on strategic sales and product development activities for new and existing customers.
  • Achieve sales, product and margin goals acceptable to management expectations.
  • Continually upgrade sales skills and product knowledge through experience and educational programs.
  • Ability to learn procedures, processes and methods required to achieve organization standards.
  • Timely submittals of required paperwork – monthly reports, open order status, quote status and follow-up, planning.
  • Maintaining accurate customer, sales order, and quote information in ERP and CRM systems and customer portals.
  • Performs other duties as assigned.

What You Will Have...

  • Bachelor's Degree in business or engineering preferred or equivalent experience.
  • Entry level candidates will be considered.
  • Candidates with a 2-year or a 4-year degree in a technical field or a sales degrees will be considered.
  • 2 years of experience in sales, account management, and product development, preferred.
  • Related business experience in the semiconductor, military, aerospace, medical, and/or industrial markets preferred.
  • Experience in CNC machining of plastic and metal parts a plus.
  • Knowledge of high-performance plastic polymers, preferred.
  • Organizational skills with the ability to manage numerous projects and priorities at once.
  • Use of Microsoft Office suite (Outlook, Word, Excel, PowerPoint), CRM and Epicor (or other ERP system).

What You Will Get…

  • Competitive compensation package
  • Medical, Dental, Vision, Life, AD&D, Short-Term and Long-Term Disability Insurance
  • Vacation, Paid Sick Days, Paid Holidays
  • Tuition Reimbursement
  • 401(k) with a generous match and much more!

We are not accepting unsolicited resumes from 3rd party recruitment agencies, therefore we will not a pay a fee for resumes submitted.

EEO Statement

Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.

Job Type: Full-time

Pay: $50,000.00 - $58,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Libertyville, IL 60048: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)

Work Location: In person

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