What are the responsibilities and job description for the CSR / Career Counselor - $18hr position at MMC Group?
We are looking for a Customer Service Job coach to enhance the quality of management, maximize satisfaction and promote cost effectiveness
- PAY: 18.00hr
- SCHEDULE: 1st shift- 8am to 5pm
Responsibilities
- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered
- Handle case assignments, draft service plans, review case progress and determine case closure
- Help clients achieve wellness and autonomy
- Facilitate multiple care aspects (case coordination, information sharing, etc)
- Develop effective working relations and cooperate with medical team throughout the entire case management process
- Record cases information, complete accurately all necessary forms and produce statistical reports
- Promote quality and cost-effective interventions and outcomes
- Assess and address motivational and psychosocial issues
- Adhere to professional standards as outlined by protocols, rules and regulations
- Requirements
- Excellent knowledge of case management principles, healthcare management and reimbursement
- Previous experience with psychological aspects of care
- Effective communication skills
- Excellent organisational and time management skills
- Familiarity with professional and technical emerging knowledge
- Problem solving skills and ability to multi-task
- Compassionate with teamwork skills
Job Type: Full-time
Pay: $18.00 - $18.50 per hour
Schedule:
- 8 hour shift
Work Location: One location
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