Compliance Manager

For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management and GoldOller Real Estate Investments) has been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each shares our singular commitment to excellence.

We are lookin for a Compliance Manager based out of Fort Myers, FL for our corporate office The Compliance Manager provides support for the Property manager while working with the Regional Property Managers to ensure that the compliances needs of each site is met. In addition to the Regional Property Managers, the Compliance Manager (CM) will work with the OneSite Compliance, Accounting and Facilities Management Department. The CM will train the Property Managers and perform all management duties associated with certifications for such programs as Section 8 Housing Choice Vouchers, Family Self Sufficiency, Moderate Rehabilitation, HOME, Rural Development, Low Income Housing Tax Credit and other programs or projects owned or managed by the Housing Authority. Accurately maintains a caseload of program participants under HUD Section 8 regulations, other program requirement, and Housing Authority policies.

DUTIES AND RESPONSIBILITIES

Initial/Annual Certifications, Interim Certification and Gross Rent Change:

The CM will Train the Property Manager to:

• Process application and determine eligibility for the affordable program offered at the property. Verify income, assets, medical or unusual expenses and assisted dwelling information. Enter data in OneSite to generate rent, utility allowance and escrow calculations.
• Performs Annual certifications as well as computing any interim and gross rent changes. Assists residents to complete and sign all papers related to beginning housing assistance, interim, and annual certifications, explaining in terms they understand to insure compliance with program rules. Completes all work according to established Multifamily Management Services procedures.
• Process move out certifications timely.
• Train the managers on processing vouchers, excess income reporting (when applicable), and TRACM submissions. The CM will review these reports/submittals monthly to ensure accuracy and timeliness.
• Any other type of certification that may not have been mentioned above.
• White the CM is responsible for training the Property managers to perform these responsibilities. It is expected that the CM will assist the Property manage to complete all certifications during those months where the site has a large number of certification or in the case of a site with universal certs
• Process Special Claims

EIV

• CM will ensure that the Property Managers have obtained EIV access/training.
• CM will have the ability to run EIV reports monthly and ensure that the Property Managers are running their EIV reports monthly as well.
• CM will ensure that the Property Managers are complying with MMS EIV policy.
• CM will ensure that Property Managers are monitoring repayment agreements.
• CM will ensure that there is an EIV book at each property that contains all necessary EIV documents.

Audit Reviews

• The CM will review every file before they are submitted to auditor for review annually.

Investor/Governmental Agency/All other 3rd Party Reviews

• The CM will make his/herself available for all reviews by ownership, agencies, etc. The CM will work with the Property Manager to ensure that the site is prepared for such review.
• The CM will prepare the written response for all agency, ownership and auditor review.

OneSite

• The CM will use OneSite as a tool to monitor rents, to ensure State Agency reports are properly generated and that rental rates are being charged properly.
• The CM will ensure the mangers are using OneSite to maintain all resident related activities, preparation of vouchers, repayment agreements, and special claims.

Documents

• The CM will ensure that AFHMP and TSP are prepared for each site and current copy is displayed in the office. The CM will also ensure that a current Rent Schedule is displayed at each site and Onsite has been updated with the most current rents.

Reporting

• The CM will provide a monthly report that will detail the overall performance of each property with regards to compliance. The report will at a minimum provide details on certifications, site visit, training needs, inspections, audits, and compliance documents, plans, forms.etc.
• The CM will provide occupancy report, which will include the status of all vacant units (Including NTV units).

Other

• The purpose of the CM position is to assist the Regional Property Manager with compliance. The CM will document non-performing Property Manager and submit such documentation to the Regional Property Manager with a copy to HR, Trashaun Banks and Cliff Asher. The CM is not responsible for disciplining any Property Manager. Nor is the CM the direct supervisor of the Property Manager.
• The CM may be called upon to assist with preparing policies and procedures for the company.

Temporary Assignments

• There will be times where a CM will be asked to assist with the clean-up of other sites. It is expected that the CM will be able to perform his/her daily responsibilities in addition to any temporary assignments.
• There will be times where a CM will be assigned a property temporarily due to funding needs to add staffing. This temporary assignment will be based on the CM work load and ability to handle additional responsibilities.

Knowledge, Skills and Abilities: The individual must possess the following knowledge, skills and ability or be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

• Knowledge of rental assistance and affordable housing programs.
• The ability to read and understand technical documentation such as federal housing regulation and associated policies and procedures.
• The ability to perform and understand basic mathematical calculations such as fractions and percentages.
• Proven written and verbal communication and interpersonal skills.
• Reasonable knowledge of the community, social and economic resources available to low income and elderly individuals, with particular emphasis on resources as they apply to housing.
• Ability to learn and follow regulations, policies and procedures of the HUD and LIHTC programs. Ability to maintain confidentiality of tenants and landlords. Ability to work harmoniously with other employees. Ability to work with diverse ethnic and low income families in a professional manner. Knowledge of a second language helpful but not necessary.
• Requires previous office experience working with the public in which the following skills were attained: effective telephone skills, ability to deal tactfully with a variety of people under constantly changing circumstances using tact and diplomacy, ability to prioritize tasks and work under minimal direction, ability to understand and follow complex verbal and written instructions, and familiarity with filing systems and standard business machines (such as copiers, calculators, typewriter, computer equipment, telephone systems, etc.).
• Must be capable of performing light lifting of up to 20 pounds while in the office; predominantly paper products, small office equipment, files,etc.
• Must be capable of preparing technical written policies, procedures and reports.

Experience and Education:

• Three years experience with Low-income, senior or housing related programs.
• OneSite property management software experience preferred
  
• Any satisfactory combination of education, training or experience that provides the required knowledge, skills and abilities (College degree is a plus but is not required, High School Diploma is required, Certified COS. TCM. MORS, BOS, CMH, AHM, or related is required.)

Equal Opportunity Employer