What are the responsibilities and job description for the Account Manager position at MNL?
Position Overview:
The Account Manager work in the Vegetation Management Division and serves as the interface between clients and company field staff for vegetation management of native restoration areas at residential, commercial and/or public sites. The Account Manager is responsible for meeting with clients, creating quotes, planning, scheduling, conducting and/or overseeing work on their sites, and tracking all site work. Evaluates native plant communities and prescribes appropriate vegetation management/enhancement practices to achieve client goals.
Duties and Responsibilities:
- Manages client projects and expectations.
- Understands each client's contractual terms and meets their needs.
- Oversees a team of Crew Leaders and Field Technicians.
- Coordinates with company staff to conduct work, while maintaining company operating standards.
- Tracks, records, and accurately summarizes completed work.
- Maintains a basic understanding of the company's vegetation management pricing and provides quotes.
- Conducts site evaluations and meets with current and potential clients.
- Maintains daily communication with staff, existing clients, and potential clients.
- Identifies opportunities to apply company goods and services to clients beyond existing projects.
- Conducts periodic vegetation management activities, such as herbicide applications, weed whipping, brush cutting, hand weeding, prescribed burning, etc.
- Performs other duties as needed.
Required Qualifications:
- 2 years of experience working in native vegetation management, including herbicide handling and application, as well as experience with native and invasive species plant identification.
- 1 years of strong leadership experience leading teams or crews.
- Associate degree in Ecology, Biology, Wildlife Management, Botany, Environmental Studies, Natural Resources Management, or related fields, or an equivalent combination of education and experience. Bachelor's degree preferred.
- Strong plant identification skills.
- Proficient Office 365 computer skills.
- Organized mindset with attention to detail.
- Must have a valid MN driver's license along with an insurable driving record.
- Must have, or be willing to acquire, a commercial pesticide applicator license.
- Must be able to pass a criminal background check.
- Must have reliable personal transportation for site visits.
- Strong verbal and written communication skills, including polished professional email and phone communication skills.
- Desire to contribute to the growth of Vegetation Management and to the company's "10/20/30" goal.
- Demonstrated success with living the company's values of passion for the mission to "Heal the Earth", positivity, craftsmanship, grit, and innovation.
Physical Requirements:
- Must be able to lift up to 50 lbs.
- Able to bend, stretch, push, pull, reach, and move as needed to complete various physical vegetation management duties.
- Prolonged periods of time both standing/walking and sitting on equipment.
- This is a Monday to Friday position during typical business hours. With some early mornings, evenings, and occasional weekends.
- Able to travel daily to various worksites. Infrequent overnights stays may occur based on project locations.
- Must be prepared to work outdoors in varying weather conditions, including extreme heat and extreme cold.