What are the responsibilities and job description for the Store Manager, Bilingual - Cricket Wireless position at Mobilelink?
Cricket Wireless is a wireless service provider owned by AT&T Inc. Mobilelink is the largest Cricket Wireless dealer in the nation. If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic and equal-opportunity employer. This is a fantastic opportunity for qualified candidates with the potential for future growth and becomes a part of a rapidly expanding national team.
Job Description:
As a Retail Store Manager, you will set the example for your team while striving to achieve all financial goals on a daily basis. This opportunity gives you the chance to lead and inspire a high-energy sales team to provide consistently outstanding customer service resulting in positive brand loyalty.
Key Responsibilities:
· Achieve all sales and profit goals
· Direct responsibility of all store operations
· Adherence to store budgets
· Recruit, hire, coach, and develop retail staff
· Conduct employee meetings in addition to weekly/monthly employee reviews
· Proactively analyze business needs, identify opportunities and create/execute improvement plans
· Promote positive customer experience through modeling great customer service and handling escalations promptly
· Demonstrate solid technical competence for all products and services sold
· Engage in and lead community activities inside and outside of the store to support business goals
· Attend and participate in local meetings and sales events
Required Qualifications:
· Two (2) years proven retail sales management experience (interactive sales process commissioned sales)
· Two (2) years of recruiting, hiring, and developing successful store sales teams
· Available evenings, weekends, and holidays
· Must be able to pass background checks
Equal Opportunity Employer/Disability/Vet
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Nashville, TN 37216: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Retail management: 2 years (Preferred)
- Retail sales: 2 years (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location
