Assistant General Manager

At MOD, everyone is free to be themselves and has an equal opportunity to pursue their hopes and dreams. We embrace individuality, support human growth, and recognize the value in second chances.

To us, pizza is more than just food. It's our platform to make a positive social impact in the lives of our people and the communities we serve. That means doing our part to create a more accepting and equitable world by building a successful business that puts people first.

Compensation: Starting rate $3.56 average hourly tips

• Average hourly tips based on 2022 reporting. Actual tips may vary based on a variety of factors including location and hours.

In addition to base pay tips, AGMs are eligible for:

• Medical/dental/vision/basic life/short term disability insurance options
• Up to 10 paid vacation days a year and 2 paid holidays
• 401(k) retirement eligibility
• Paid sick leave
• Paid parental leave
• A free shift meal
• Employees can progress through the pay range by earning performance-based pay increases
• Access to MOD's Employee Assistance Program

Perks for AGMs:

• 100% funded educational programs for eligible Squad
• 50% off discount
• Exclusive access to awesome MOD swag: t-shirts, bandanas, stickers, etc.
• 33% off Cell Phone bill with T-Mobile Amplified
• Exclusive discount program on things like concerts, hotel stays, theme parks and more
• Fun and engaged regular customers

Summary

As a MOD Pizza Assistant General Manager, you directly impact the success of the MOD stores and community by supporting the General Manager in executing store operations and leading the Squad and Captains. You will work beside and watch over your MOD store team in-order to build and maintain the MOD customer experience. Your objective is to lead by living, guiding, and demonstrating MOD Pizza's purpose in all interactions with Squad and customers.

Key Responsibilities

• Demonstrate the character traits, Grit, Growth, Generosity and Gratitude
• Demonstrate servant leadership and strong work ethic
• Ensure that Super-Fast service, store cleanliness standards, and all customer needs are met
• Cultivate a positive learning environment through clear, respectful mentorship to team members and addresses individual, needs and concerns
• Act with the integrity and honesty
• Keep the team focused during stores peak volume periods and problem solves in a dynamic, quick moving environment
• Execute MOD Pizza recipes and presentation guidelines
• Support the General Manager with administrative duties including inventory, cash handling, and payroll
• Provide direct support to the General Manager to implement company programs to meet MOD's operational and organizational goals
• Communicate effectively; use discretion and filter all pertinent information to the Shift Leaders as directed by the General Manager
• Maintain consistent attendance and punctuality

Basic Qualifications

• 2 years of management level experience in a leadership role
• Problem-solving abilities in a fast-paced environment
• High level of integrity and accountability
• Must be at least 18 years old

Preferred Qualifications

• High school education or GED
• Experience in a retail store or restaurant environment
• Strong communication skills
  

Physical Requirements

As a member of our Squad, you will be working in a restaurant environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple restaurant equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions

• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)

• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer

• Will work near moving or mechanical parts

• Varying schedule to include evenings, holidays and extended hours as business dictates

• Must be authorized to work in the United States

We make pizza so we can serve people

Want to help us spread MODness™? Apply today!

This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.

MOD Pizza is a second (fair chance employer) and an Equal Opportunity Employer. The full statement is available on the career site.

Key words: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Assistant GM, Assistant Store Manager, Kitchen Manager, Bar Manager, Shift Manager, Shift Lead, Restaurant Manager, Operations Manager, Team Leader, Team Lead, BOH Manager, Assistant Manager, Associate Manager, Retail Manager

PERKS

• Free meal each shift (50% off when dining with guests - off shift)
• Access to employee support & development
• Awesome MOD swag: t-shirts, bandanas, stickers, etc.

OUR PURPOSE

MOD exists to serve people. Don't get us wrong, we make some really amazing food. But pizza alone isn't what makes MOD special. What truly sets us apart is the MOD Squad — the people who deliver authentic and inspired service to millions every year.

At MOD, we believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. So that's exactly what we're doing. In every city, in every neighborhood, in every restaurant — our purpose is measured by the positive social impact we can make together.

MOD is committed to be the leading employer for individuals facing barriers.

Nearest Major Market: Chicago
Job Segment: Kitchen, Hospitality