Assistant Manager

About the job

We are looking to hire a people-focused, customer service driven, craft beer-loving & dedicated Assistant General Manager for the Moerlein Lager House in the Banks in downtown Cincinnati. Do you thrive in a fast paced, high volume environment thrust in the epicenter of a sports and event driven location? Does the thrill of the rush bring out the best in you? We are looking for a coach, a mentor and someone who is driven to succeed and grow. The ideal candidate will have experience leading a team and managing the daily operation of a busy bar and restaurant. They will be responsible for maintaining high standards of work from their employees as well as onboarding and hiring new team members.

Qualifications

High school or equivalent (Preferred) plus 4-5 years of senior management experience as an Assistant or General Manager. Bi-lingual would be a plus.

Responsibilities

· Provide leadership and direction to a team of people

· Manage the operations and finances of the business

· Recruit and train new hires on business practices

· Drive the development of employees

· Ensure that quality of work or service is maintained

Qualifications

· Management and Customer Service experience Strong administrative skills

· Demonstrated ability to lead

· Comfort working with budgets, payroll, revenue, and forecasting Strong communications skills

About You

· Your position requires you to spend over 90% of every shift on the floor with your team, in addition to traditional job duties.

· Experience in successfully running an extremely high-volume all-day food and beverage outlet.

· 100% ability to manage every aspect of a high-volume flagship operation (finance, ordering, coaching, marketing, HR operations, etc.). We are looking for growth and financial success is imperative!

· You are expected to be working when the business volume requires your presence – this means that on average you will be working 50 hours a week – with Nights, Weekends and Holidays required.

· We are heavily influenced by the events in our area and Summer is our peak season!

· We want you to love beer & you need to inspire others to share in your passion, so we would like you to have a superior level of knowledge of craft beer & the brewing industry. We can & will provide comprehensive beer training for everyone that joins our business.

· Craft Beer may be centric to your being, but customer service must be what drives you day in and day out. We strive to deliver outstanding customer service to each and every guest and expect that to be the mantra of our leadership team.

· Team driven individual who strives to reduce turnover and create an environment that our teammates enjoy and thrive in!

· Proven experience of successfully working with and developing a driven and high performing crew with examples of team progression

· We have an outstanding team of great human beings as that is central to our wellbeing. We are looking for you to lead a team of one hundred plus FOH team members and help to take them to the next level both professionally and personally.

· Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures

• Enforce sanitary practices for food handling, general cleanliness, and maintenance of federal, state and local laws and responsible for ensuring consistent high quality of food preparation and

• Maintain a professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.

• Ensure proper security procedures are in place to protect employees, guests and company

• Manage shifts which include daily decision making, scheduling, planning while upholding standards, product quality and investigate and resolve complaints concerning food quality

Benefits

· Health Benefits: Medical, Dental and Vision

· Vacation and Sick Leave

· Free Meals

· Parking

Pay is $60,000 - $70,000 plus bonus based upon experience

You will directly report to the General Manager

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Physical Setting:

• Casual dining restaurant

Schedule:

• 10 hour shift
• Weekend availability

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
We follow all health guidelines

Education:

• High school or equivalent (Preferred)

Work Location: One location