What are the responsibilities and job description for the Talent assistant position at Molak Corp?
About Us
The Molak Corporation is a family-owned and operated restaurant and entertainment group, established in 1975 and recognized for owning some of the hottest joints in Texas : Gruene Hall, the Gristmill, and Josephine Street, to name a few.
We have grown from two employees and one business to what you see today 10 businesses and over 600 employees between Gruene and San Antonio.
We are still a small business at heart, and we pride ourselves on preserving historic Texas properties and offering a great culture for our employees.
Gruene Hall
A place where strangers become fast friends, Gruene Hall is a no-frills cultural landmark. With original old wooden floorboards, side flaps, a cash-only bar, and a remarkable list of musicians like George Strait, Roger Creager, and Little Richard, Texas’ Oldest Dance Hall has been earning its iconic status for over a century.
The Hall doesn’t flaunt extravagant architectural qualities, but the original humble structure (erected in 1878) is plenty to shelter the good timers, two-steppers, and lookie-loos alike.
When you combine the spirit of good music listeners with over a century’s worth of history, the feeling in this building is almost celestial.
What We Are Looking For
We are seeking a Talent Agent Assistant to support the Talent Agent in artist bookings and ticketing for Gruene Hall. This role plays an essential part in ensuring smooth event operations, providing administrative support, and helping maintain artist and customer satisfaction.
What You Will Be Doing :
- Review and approve monthly invoices for event bookings and artist performances.
- Compile daily reconciliation reports and manage ticket sales recaps.
- Process customer refunds for canceled or postponed shows and collaborate with marketing on messaging.
- Coordinate artist interactions, such as signing for the Great Guitar Auction, and manage guitar inventory.
- Manage customer requests related to Gruene Hall gift cards.
- Investigate potential scalpers or scams and report issues.
- Oversee event setup, including meal vouchers, wristbands, and drink tickets.
- Handle artist merch trades and coordinate with Retail and Hall management.
Minimum Qualifications :
- Proven experience in event coordination, ticketing management, or a similar role, preferably in entertainment or hospitality.
- Strong organizational skills with attention to detail.
- Proficiency in using ticketing software systems (Thundertix preferred) and familiarity with Microsoft Office.
- Excellent communication and customer service skills.
- Flexible scheduling, including availability for evenings and weekends. What You Get :
- Great pay.
- Great pay.
- Comprehensive healthcare and ancillary benefits including dental, vision, life insurance, and Teledoc.
- 401k retirement savings plan (after one year of service).
- PTO.
- Pet insurance availability.
- Meal and retail discounts at all our locations.
- Flexible schedule.
- The opportunity to work with iconic restaurant and entertainment brands in the state of Texas.
Last updated : 2024-10-15