Virtual Assistant 10 Hours per Week (IC-VJ)

We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual Assistant roles, make sure you follow us at @momtovirtualassistant.

Key Responsibilities

• Manage and organize the practice's inbox, promptly responding to emails and forwarding relevant information to the appropriate providers.
• Check voicemails daily, returning calls to patients and handling inquiries or concerns in a compassionate and professional manner.
• Coordinate the flow of information and materials between patients, providers, and other relevant parties.
• Create and maintain lists, ensuring accuracy and timeliness in tracking and ordering materials required for the practice.
• Take proactive steps, such as contacting water delivery services, to address any issues related to water supply promptly.
• Manage applications and intake forms, ensuring they are completed accurately and following up as needed.
• Assist with scheduling appointments, managing reschedules, and maintaining an organized calendar for providers.
• Contribute to the development and implementation of processes and procedures to improve practice efficiency and effectiveness.
• Engage in various projects and tasks as required to support the smooth operation of the therapy practice.

• Experience as a Virtual Assistant or Executive Assistant is preferred.
• You MUST be available during regular business hours.
• Knowledge or a strong interest in the therapy world is essential to understand the unique needs and dynamics of the practice.
• Exceptional attention to detail, ensuring accuracy and thoroughness in all administrative tasks.
• Demonstrated empathy and the ability to communicate effectively with patients and providers, displaying a high emotional intelligence (EQ).
• Intuitively organized, capable of managing multiple priorities and deadlines.
• Excellent written and verbal communication skills to effectively correspond with various stakeholders.
• Proficiency in platforms such as Simple Practice, Google Office Suite, and Canva.
• Availability of 10 hours per week, with the flexibility to increase availability as needed.
• Located in the Eastern, Central, or Mountain Time Zone for convenient coordination with the practice.

There are no benefits for this role as it is meant to be performed by independent contractors. Please let me know if you have any questions.