What are the responsibilities and job description for the Receptionist position at MONEYPENNY US GROUP?
Job Details
Job Location: DULUTH, GA
Position Type: Full-Time/Part-Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Any
Job Category: Telecommunications
Description
Title: Receptionist
Reporting to: Team Manager
Location: Duluth, Atlanta GA
The role:
As one of our special Moneypenny Receptionists, you will undergo comprehensive training that will give you all of the skills you need to become a vital cog in the Moneypenny machine.
You will be representing Moneypenny to a portfolio of clients, as well as representing those clients too – impressing their callers by putting your amazing customer service and relationship-building skills to good use!
Key responsibilities:
- Promptly and efficiently handling inbound phone calls and relaying messages to clients, ensuring clients never miss a call
- Entering caller information into our system accurately
- Fabulous attitude toward delivering an exceptional customer experience
- Data entry skills, must be able to type a minimum of 35 wpm
- Familiar with Microsoft Office Suite to include Outlook and Teams
- Delivering the highest level of customer service to clients at all times
- Available to work holidays and weekends (you will always work one Saturday or Sunday every other week.
The person:
- Promptly and efficiently handling inbound phone calls and relaying messages to clients, ensuring clients never miss a call
- Entering caller information into our system accurately
- Fabulous attitude toward delivering an exceptional customer experience
- Data entry skills, detailed oriented, ability to adapt to change
- Great oral and written communication and multi-tasking skills
- Delivering the highest level of customer service to clients at all times
- Available to work holidays and weekends (you will always work one Saturday or Sunday every other week)
- Fluent in Spanish is a plus.
Qualifications