Options Counselor

Position Overview: The Options Counselor is assigned to work with consumers to provide information about the range of community and institutional resources available and ensure that the individual and/or family understands the options, can make an informed choice and determine the next steps to take.

Responsibilities include: Provide the consumers with the following: unbiased information about long term support services; information about resources to pay for services; a person-centered approach that ensures the consumer’s goals and their preferences are honored; options counseling in a timely and appropriate manner based on the consumer’s situation and/or disability; identification of next steps to enable a consumer’s goal to be met; assistance in facilitating referrals and resources as needed; and 30 day follow up contact to determine the outcome of the case. This person will also develop marketing materials and establish and conduct outreach activities to educate the community, which includes specific hospitals, rehabilitation and nursing facilities, community agencies, and other provides to heighten awareness of the program and generate referrals.   

Qualifications: The ideal candidate will have excellent:

• Communication skills
• Interpersonal skills
• Collaborative and independent work style
• Strong work ethic
• Advanced computer proficiency
• Attention to detail
• Time management and prioritizing skills
   

Bachelor’s degree in relevant field and two years’ experience providing case management supports to elders and/or persons with disabilities are required.  Knowledge or previous experience with State Home Care program a plus.  Successful candidate will have reliable transportation with a willingness to frequently travel throughout assigned areas.

Compensation and Benefits:

This is Monday-Friday, 35 hour-per-week position with competitive pay, mileage reimbursement, excellent work environment and an outstanding benefits package, including health, dental, vision, company paid life insurance, short term disability, and health reimbursement account.  Additionally this position offers a 403B retirement plan, flex scheduling/remote options, generous paid time off, and employee referral bonuses!

Montachusett Home Care is an AA/EOE employer committed to a diverse workforce.