Abandoned Vehicle Code Enforcement Specialist

Employee will be responsible for numerous functions consistent with the operation of a police vehicle impoundment facility and providing code enforcement duties pertaining to the abandonment of vehicles. The position requires both working in the office setting and working outside in the elements. The position can require strenuous physical work at times. The employee will be tasked with utilization of heavy-duty equipment, principally tow trucks/or other machinery on occasion, as trained.

Primary responsibilities include, but are not limited to, ensuring the proper removal, identification, recovery and disposition of impounded and abandoned motor vehicle and bicycles within Montgomery County.

Duties include:

• The handling of abandoned vehicle complaints consisting of receiving, documenting, investigating taking appropriate action, maintaining logs/records of complaints
• The ability to self-initiate investigations of potential violations discovered in the field
• Ability to perform vehicle intake and storage lot duties to include receiving vehicle check-in
• Inspecting vehicles for damage and contents
• Documenting the intake, photographing and inventorying impounded vehicles
• Appropriately storing property
• Maintaining lot security and maintenance of the yard
• Operating tow trucks to tow
• Moving and repositioning vehicles
• Ensuring the proper release of vehicles

Additional duties are assisting customer walk-ins and answering phones, handling the front counter operation to include the release of vehicles, handling monetary transactions, maintaining case file integrity, filing, entering cases into and electronic database and interacting with customers in a professional and courteous manner; facilitating the collection, processing and sales of abandoned motor vehicles; answering all inquiries concerning impounded vehicles, pertaining to State and County laws, vehicle titling and registration laws and procedures for the legal release, department rules and regulations, and the appropriateness of towing in specific instances; operating an automated office information and personal computers to send and receive emails/documents, conducting Computer Aided Dispatch (CAD) and Mobile Data Terminal (MDT) entries and to query databases for vehicle ownership, lien holder, and stolen information.

Lastly, identifying and marking abandoned vehicles for subsequent removal. and coordinating daily run of police approved tow companies for effective and timely removal of abandoned and impounded vehicles; preparing routine reports, statistical information, handling of other assigned administrative functions and correspondence; communicating and receiving messages via a police radio; determining and issuing release of impounded vehicles to owners and lien holders; maintaining accounts of monies; operating a cash register-Point of Service System (POS) and performing duties as assigned for preparation of auction vehicles and duties during auctions.

Effective August 30, 2021 all new hires will be required to provide proof that they are fully vaccinated against the COVID-19 virus prior to their first date of employment. Individuals who are unable to be vaccinated should contact OHR@montgomerycountymd.gov to discuss possible accommodations.

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on Hiring Preference .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Experience: One (1) year of work experience which includes some public contact.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: An equivalent combination of education and experience may be substituted.

Physical Abilities: Ability to occasionally and independently lift and/or otherwise move items weighing as much as 50 pounds.

License:

At Time of Employment Application:

• Possession and maintenance at all times of a valid Class "C" (or equivalent) driver's license from the applicant's state of residence.

Upon Completion of Tow Truck Operator Training by Montgomery County:

• Possession and maintenance at all times of a valid Class "B" (or equivalent) Commercial driver's license, with air brakes endorsement, from the employee's state of residence. The employee will be required to pass all training, test and be issued the Class "B" license with air brakes endorsement prior to the end of their probation period.
  

The applications of those individuals meeting the minimum qualifications will be reviewed to determine the extent, relevancy of training, and experience in the following areas:

1. Experience providing information to the public in a customer service and/or complaint handling capacity.

2. Experience preparing routine reports, statistical information, and correspondence on a personal computer/mobile phone, including sending and receiving email/texts/documents.

3. Experience receiving and accounting for monies.

4. Experience handling Real Property/Inventory, including personal items, motor vehicles, boats and trailers.

5. Experience operating a tow truck and towing motorized/non-motorized vehicles.

6. Possession of a valid Class "B" (or equivalent) Commercial Driver's License, with air brake endorsement, from the employee's state of residence.