Patron Services Manager

Box Office

• Manage Box Office including single ticket and subscription sales. Includes answering phones, returning voicemail messages and emails, setting up subscription season in the database, producing sales reports as needed, managing online ticketing
• Recruit and oversee Box Office Associates and volunteer ushers
• Keep master calendar updated

Development and Administration Responsibilities

• Process incoming donations
• Assist with fundraising events
• Serve as COVID Safety Manager
• Completion of all new hire paperwork. Includes contact with Equity, payroll and our finance team.
• Payroll management and submission
• Coordinate maintenance of facility (housekeeping) and non-theatrical equipment.
• Document control (i.e. Policy Handbook, Board Roster, Letter of Determination, tax exempt status).
• Restocking of office supplies
• Laundry and dry cleaning of costumes during productions

QUALIFICATIONS:
Bachelor’s Degree or equivalent experience
2 years arts management experience
Front of house theater experience
Demonstrated management and leadership skills
Computer skills: Microsoft Office and Google Suite required, and some ticketing database experience a plus
Communication and customer service skills
Ability to work in a team environment
Ability to work on a variety of projects simultaneously is essential

20 hours per week, includes weeknights and some weekends while in production

Job Type: Part-time

Pay: $17,000.00 per year

Schedule:

• 4 hour shift

COVID-19 considerations:
Patrons and staff wear mask. We only hire staff and actors who are fully vaccinated

Ability to commute/relocate:

• Souderton, PA 18964: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location