Customer Support Assistant

Moon Moments
Brandon, FL Full Time
POSTED ON 9/5/2024 CLOSED ON 10/7/2024

What are the responsibilities and job description for the Customer Support Assistant position at Moon Moments?

Looking to join a fun and diverse team where you and learn and earn?

Then this opening is for YOU! No experience is required!

We have a Full-time position available for career changers and recent graduates looking to kickstart their careers in the Sales and Marketing industry.

Our client offers a competitive weekly salary with additional bonuses incentives and OTE and learn.

You will be based full-time in our client's Tampa, FL office. This role is on-site.

Customer Support Assistant Responsibilities:

  • Providing exceptional customer support services
  • Support the smooth processing of sales administration
  • Addressing customer’s inquiries, concerns, and requests
  • Provide product information and offer solutions to ensure customer satisfaction
  • Process transactions
  • Maintain accurate and detailed customer records
  • Collaborate with cross-functional teams to escalate and resolve complex issues
  • Continuously enhance product knowledge to assist customers effectively
  • Meet and exceed sales targets, including response times and customer satisfaction ratings

Customer Support Assistant Requirements:

  • Candidates must be over 18 years old and available to work full-time
  • Ability to commute to work location in Tampa, FL
  • Excellent verbal and written communication skills
  • Strong problem-solving and multitasking abilities
  • Ability to remain calm and composed under pressure
  • Prior experience in customer service or a related field is a plus but not essential

What's in it for you:

  • Competitive pay plus bonus incentives
  • Grow and develop your career as the company grows
  • Social Events & Networking Functions
  • Fantastic Team Culture
  • All Expenses Paid: Travel opportunities to event sites

If you have a vibrant personality and a passion for sales and customer service, this is a great opportunity for you.

How to Apply:

If you are passionate about providing outstanding customer service and are ready to take on this rewarding opportunity, click the "Apply" button now. We embrace diversity and encourage individuals from all backgrounds to apply.

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