What are the responsibilities and job description for the General Manager - Hospitality position at Morada Victoria East?
Morada Senior Living is a new and growing organization with an entrepreneurial spirit. Morada is backed by a top-10 ranked industry leading parent company with a reputation for innovation, stability and an amazing employee culture.
Morada Senior Living is looking for an General Manager to join our Independent Living community Morada Victoria East.
This lovely community is located just 30 minutes from the Gulf Coast! We are looking for candidates with strong hospitality, customer service, food & beverage experience.
About the Opportunity: Does working for the leader in the Senior Housing industry sound like the professional challenge you are seeking? Morada Senior Living offers significant opportunities for growth and career advancement. Employees are encouraged to take responsibility for their own careers. You'll be working with incredible individuals with boundless creativity.
Responsibilities:
- Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Morada Management Group, and federal/state/local laws and regulations.
- Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
- Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
- Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
- Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
- Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
- Meets the financial targets with the goal to maximize capital partners’ return.
- Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
- Prepares, adheres to the community budget.
- Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
- Reviews monthly financial statements, implements plans of action for deficiencies.
- Manages key, non-labor operating costs in line with budgeted levels.
- Processes and submits monthly expenses and budget data timely per policies and internal business controls.
- Meets NOI and occupancy expectations.
- Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.
Qualifications:
- Bachelor’s degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
- Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
- Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
- Previous sales experience preferred.
- Demonstration of success in managing operating expenses.
- Administrator License/certification
- Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.
Benefits: Salary $70,000 - $72,000 Bonus opportunity
In addition to a rewarding career and competitive salary, Morada offers a comprehensive benefits package.
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in Morada Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
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