What are the responsibilities and job description for the Receptionist position at Mortgage Connect?
Overview
As a Receptionist with Mortgage Connect, you will play a crucial part by welcoming visitors and greeting them, in person or on the telephone, In this non-exempt role, you will work closely with employees and visitors and provide the highest level of customer service.
Essential Duties and Responsibilities
- Answer and direct all phone calls
- Greet all office guests
- Manage, clean and organize the front desk
- Maintain security by following procedures and issue visitor badges
- Collect and sort all mail and packages
- Provide administrative support to all team members as necessary
- Answer guests' and employees' questions
- Schedule meetings, client visits and company events
- Assist in managing facilities issues
- Provide occasional tours of the office
- All additional duties as assigned
Qualifications
- High school diploma or equivalent
- Professional demeanor
- Two years of relevant work experience
- Familiarity with basic office software
- Ability to operate scanners, copiers and printers
Language Skills
- Excellent written and verbal communication skills
- Ability to read, analyze and interpret common technical reports, and documentation
- Present information to executive and senior management teams, sales department, internal groups and/or clients
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee must be able to remain in a stationary position for extended periods of time; occasionally move about the office to access file cabinets, office machinery etc.; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; ascend and descend stairs; communicate and converse with clients and co-workers
- The employee must occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time
The noise level in the work environment is usually moderate
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com