What are the responsibilities and job description for the Inside Sales Support Specialist position at Mosquito Squad of NW Wisconsin & SE Minnestoa?
Inside Sales Support Specialist
- This vital role in our company is the first point of contact for our customers. This position will consist of answering phones, completing transactions, prepare/email quotes to customers and set appointments. This is a very fast paced office setting that will be in need of multi tasking and performing as a team player to do what it takes to complete all tasks.
Essential Duties and Responsibilities
- Execute sales follow up with customers via phone using our CRM
- Answer phone calls
- Basic computer skills needed to use CRM and ability to multi task
- Proficient in typing for all customer information, email and social media responses
- Assist in monitoring multiple internal company emails and social media
- Ability to speak with a high volume of customers in a clear and consistant accuracy using scripts and training provided
- Work as a team player with additional employees and the leadership team
Qualifications Preferred
- prior experience in phone sales (not necessary, will train right candidate)
- proficient typing skills
- friendly demeanor
- ability to read GIS / Google maps
- Must have reliable transportation
- Excellent organization skills and attention to detail
- Must be able to multi task and keep level headed under pressure
- Must be willing to learn new programs, take on new tasks as needed
- ability to learn computer CRM programs quickly
- ability to memorize scripts verbatim
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