Credit coordinator

We are currently working with a healthcare and medical device company headquartered in El Segundo, CA . They are urgently looking to add a Credit Collections Coordinator to their team on a W2 contract basis.

Hours : 8am-5pm Monday-Friday, hybrid in El Segundo, CA

Rate : Up to $41.37 / hr on W2 - eligible for benefits

Job Responsibilities :

• Manage and collect on a portfolio of outstanding receivables, minimizing losses, and adhering to company policies.
• Proactively contact customers to address past due balances and keep them informed.
• Maintain accurate documentation of all collection activities.
• Provide customer service related to collections, including refunds, account adjustments, and credit line increases.
• Resolve disputes, unapplied payments, and account holds using sound judgment.
• Escalate uncollectible accounts as per departmental policies and prepare write-off packages for third-party agencies.
• Build and maintain strong relationships with both internal and external customers.
• Analyze portfolio data and participate in projects aimed at process improvement.

Skills / Experience :

• 3-5 years of credit and collections experience
• Proficiency in SAP and Microsoft Office, especially Word and Excel.
• Strong B2B collections experience and excellent customer service skills.
• Ability to prioritize in a fast-paced, high-volume environment.

Last updated : 2024-10-12

Salary : $41