What are the responsibilities and job description for the Channel Engagement Manager position at Motorola Solutions?
At Motorola Solutions, we believe that everything starts with safety.It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.
As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.
At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.
Motorola Solutions is a world leader in the field of professional/commercial mobile communications systems with an impressive heritage of
technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital
mobile communication systems for Government & Public Safety Communications, Commercial Customers, and Partners.Job Description
We are looking for a candidate who can jump into a business problem or challenge, figure out what information is needed, work cross functionally to analyze the problem and develop & present a recommendation - the benefits of consulting. This role requires active collaboration across the company and knowledge of our services portfolio. Candidates need to be well-rounded, flexible and driven.
The Business Development Manager/Channel Engagement Manager will focus on improving business performance, including the analysis of operational data and financials, go-to-market for new offerings, and training. The position will work hand-in-hand with functions, including offer management, centralized operations, finance and billing teams, Channel Partners and frequently present recommendations to executive level management. The role will also include working with Motorola's Sales team (and other internal teams) to grow/enhance the assigned portfolio (new services), building customer relationships and instilling customer confidence in Motorola as a service provider, as well as contributing to Motorola's monthly and quarterly status reports and revenue tracking.
Specific responsibilities could include but are not limited to:
- Management of issue resolution by creating an ownership point and driving accountability across multiple disciplines both internally and externally to MSI.
- Translating high-level business problems into more specific questions with data-driven analysis and recommendations; the data often needs detailed validation with stakeholders to ensure directional accuracy
- Development of business models based on key drivers to improve regional sales and operational execution. This includes training & communicating new service solutions.
- Business case creation and analysis on new services opportunities including market sizing, investment requirements, pricing, and financial returns
- Assist in preparation & analysis required for internal/external management meetings including customer, partner, staff and executive briefings
Qualifications:
- Bachelors Degree (analytical degree such as finance or business preferred)
- 4 years of sales/customer service/engagement/project management experience
- Experience with revenue/cost analysis, market sizing & analysis, operational strategy formulation, business case development, or financial modeling
- MBA preferred, not required
- Knowledge of Motorola Solutions' service portfolio
- Excellent interpersonal, verbal and written communication skills
- Experience working in a highly analytical setting requiring quantitative analytics
- Experience creating executive management presentations
- Ability to think broadly and critically about a quantitative analytical problem by applying business, industry and company acumen to prove or disprove a hypothesis
- Enjoy digging into data that is not clean & requires validation, making directional recommendations with incomplete information
- Enjoy a fast-paced, collaborative, positive, people-oriented; effective multi-tasking capability
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Basic RequirementsBachelors Degree with 3 yrs of sales, customer service/engagement, channel partner or project management experience OR 6 yrs of sales, customer service/engagement, channel partner or project management experience
Our U.S.Benefitsinclude:
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K with Company Match
- 9 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.
