Epic IT Manager - Digital and Technology Partners

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Roles & Responsibilities:

The IT Manager for EPIC systems is responsible for planning, directing and coordinating the operations for the EPIC area assigned, inclusive of applications, interface, revenue cycle or others related. This individual plans, develops, troubleshoots, enhances and maintains systems, procedures and applications for operating efficiency. He/she manages and mentors staff, and is responsible for hire/termination and performance review processes.

Duties and Responsibilities:
1. Manages EPIC I.T. staff by communicating job expectations; planning, monitoring, and analyzing job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
2. Manages development of end user requirements, system design, project plans, staffing requirements and milestones for system enhancements and development.
3. Maintains effectiveness and efficiency by delivering and supporting strategic plans for implementing information technologies.
4. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
5. Manages development of enhancement and develop specifications for programming by internal/external resources.
6. Manages all aspects of EPIC system(s) maintenance including: software upgrades, database maintenance, end user support, trouble shooting, auditing systems and problem solving.
7. Maintains areas of responsibility's effectiveness and efficiency by reporting to upper management any performance concerns, defining problems or challenges and unique solutions to problems. Participates in short and long term plans.
8. Ensures that staff adheres to compliance requirements of the department and/or organization and directs confirmation of this compliance be maintained in the employees files.
9. Other related duties as assigned.

Requirements:

Education:
Bachelor's Degree in business, computer science or related field, or combination of relevant work experience and technical or on-the-job IT training, with some supervision preferred. Preferred: EPIC-specific instruction and certification.

Experience:
5 years (higher preferred) in the information technology field or its equivalent, with some supervisory experience of technical staff.

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai's unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai St. Luke's, and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System (MSHS) provides equal employment opportunity to all its employees and applicants for employment without unlawful discrimination on the basis of their actual or perceived race, creed, color, religion, national origin, sex, gender, gender expression, gender identity, age, disability, marital or parental status, sexual orientation, veteran, immigration, citizenship, or other protected status.

EOE including Veterans and Disabled

Shift : Full-time Day Job
Primary Location : The Mount Sinai Hospital (New York-New York)
Information Technology
9 AM to 5 PM
Department Name : The Mount Sinai Hospital