Operations Manager

Operations Manager

Position: Full-time 

OVERVIEW:

Movement Strategy is an independent social media agency. Now at its 14-year, with 125 employees across offices, we produce groundbreaking content for partners including Netflix, Klarna, Amazon Prime Video, and Warner Bros. 

Our Operations Manager is analytical, highly organized, eager to learn, and passionate about making the agency (or any business) run smoother. They oversee and manage the day-to-day of large-scale vendor operations, financial planning, and forecasting tools, while providing support to the Associate Director, Operations for ad hoc projects related to resourcing, tools, and governance processes. 

REPORTING STRUCTURE & COHORTS

• Direct Supervisor: Associate Director, Operations
• Close Cohorts: COO, Finance, Business Affairs

KEY FOCUS AREAS

• Overseeing the operations of vendor and partner-based projects from beginning to end
• Financial planning, analysis, and forecasting
• Secondary: Ongoing support maintenance of agency Operations tool (Mavenlink) 

RESPONSIBILITIES

• Manage budget allocations, forecasts, and trackers for all projects involving vendor management
• Partner with clients and talent on completion of vendor logistics and ensuring all steps are completed in advance of payment processing
• Traffic client/partner requests to internal Business Affairs for contracting needs
• Support Finance team in the invoicing process and work closely to reconcile client-budgets on a monthly basis
• Assist in forecasting fee-revenue schedules with internal Finance/Operations team
• Organize and maintain file-management systems for all contracts and payment info
• Provide client with regular updates to talent contracts and budget tracking (emails calls)
• Work closely with the Associate Director, Operations on ad hoc projects related to Finance, Business Affairs, IT, Resourcing, and/or governance processes

REQUIREMENTS

• 3 years of post-college experience in Operations and/or Project Management 
• Agency experience mandatory 
• A passion for learning how a business operates, and helping one scale efficiently 
• An understanding of current advertising, influencer, and/or social/digital platforms 
• Strong experience with MS Excel and/or Google Sheets 
• Experience with Asana and Mavenlink a plus! 
• Strong timeline management, communication, and organizational skills 
• Ability to remain calm and collected in hectic situations, yet assertive when needed 

KEY MINDSET

• Project management...is innate in you
• Organization...keeps things running smoothly and your head clear
• Analysis...is always done to determine more efficient routes in the future
• Autonomy Collaboration...allows for greater mobility and accomplishment
• Communication...is key to balance autonomy and ensure all gets done efficiently

IDEAL QUALITIES

• Proactive and naturally curious about the digital space, constantly looking for opportunities to optimize and streamline 
• Self-starter with an interest in big picture thinking 
• Passionate about the work you do and treat your client’s business as if it were your own 
• Attention to detail is unmatched 
• Make others’ jobs easier (no matter who they are or what they do) 
• Create a positive and open environment when around others 
• You have a diverse and inclusive perspective

PERKS 

• 100% employer contribution for health, vision and dental 
• 401k plus discretionary match 
• Unlimited Paid Time Off 
• Unlimited Work from Home (Post COVID) 
• Life insurance 
• Short and Long Term Disability 
• Employee Assistance Program 
• Anniversary Bonus Program 
• FSA - Flexible Spending Account 
• Support for continued education 
• Health and Wellness program 
• Commuter benefits (NYC) 
• Movement Journey – Stipend for continued education or personal growth 
• Amazing colleagues! 

Movement Strategy is an Equal Opportunity Employer 

At Movement, we believe that what we put out into the world matters. And since we were founded on the principles of paving our own path, we take bold steps towards what we believe is the right direction. This means addressing the big stuff: the systems of inequality that impact some of us far more than others. As culture creators, we firmly believe we have a responsibility to our colleagues, clients, communities, and the industry to live up to the Movement name. We confront inequities head-on as they come, knowing that this work is never done and that we must keep the momentum.