What are the responsibilities and job description for the Host position at Moxie's?
Company Introduction:
Scratch kitchen with locally sourced foods, hand-crafted cocktails, 70 wines!
Moxie's is a Canadian restaurant that has opened in the US markets. We have an internationally inspired menu that's entirely made from scratch, USDA Prime steak program from Lonestar meats in Austin, TX, a refined cocktail program of 20 signature recipes, and an outstanding wine list with more than 70 labels. We are very proud of our food menu as our Chefs work very hard to keep it current and very fresh. We are open for brunch on the weekends and open late every day. We have a team of nearly 150 employees, and we want to continue to grow and create opportunities for new team members! The most important thing you can bring to our team is an excellent attitude and a passion for hospitality!
Overview:
Key Responsibilities:
Qualifications and Key Attributes:
Scratch kitchen with locally sourced foods, hand-crafted cocktails, 70 wines!
Moxie's is a Canadian restaurant that has opened in the US markets. We have an internationally inspired menu that's entirely made from scratch, USDA Prime steak program from Lonestar meats in Austin, TX, a refined cocktail program of 20 signature recipes, and an outstanding wine list with more than 70 labels. We are very proud of our food menu as our Chefs work very hard to keep it current and very fresh. We are open for brunch on the weekends and open late every day. We have a team of nearly 150 employees, and we want to continue to grow and create opportunities for new team members! The most important thing you can bring to our team is an excellent attitude and a passion for hospitality!
Overview:
To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.
Key Responsibilities:
- Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
- Maintain a cooperative and positive attitude at all times towards guests and fellow team members.
- Ensure you are seating the most desirable tables at all times.
- Anticipate guest transition and the timing of table turns.
- Smile!
- Opening front door for guests.
- Answering the phone for general customer service and taking reservations.
- Seating guests.
- Cleaning and resetting dirty tables.
- Maintain the cleanliness and appearance of entryway and washrooms.
- Perform quality checks as guests depart and thank them for their visit.
Qualifications and Key Attributes:
- Well groomed and presentable.
- Very organized.
- Ability to prioritize.
- Ability to think ahead.
- Excellent communication skills, including a pleasant and professional phone manner.
- Problem solving ability.
- Ability to be perceptive to guest's needs.
- Ability to deal positive in stressful situations and remain calm.
- High level of attention to detail.
- Able to take direction.
- Able to deal with compliments and guest concerns with the support of management.
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