Product Manager

Job Summary:

The role requires working with key stakeholders on our Engagement and Platform Engineering teams to ensure that ideas are translated into features and product value. The role is both strategic and tactical - know where you are going and figure out how to get there. Thinking, communicating, collaborating, listening, organizing, analyzing, and problem-solving are key activities that make our product managers successful if they engage in them.

We don't need "task doers" or "order takers" - we want people who challenge, push, innovate and disrupt and want to build something great.
This key Product Management position will lead product planning and execution throughout the product development lifecycle, including the definition of the market/opportunity, defining the product vision, gathering and prioritizing product, customer, and third-party integrator requirements, and working closely with all organizational units to ensure that profitability and client satisfaction goals are met.

The ideal candidate is someone who has worked in technology, perhaps as an engineer, technical lead, or project manager, who has technical and has aptitude and interest for defining product requirements and direction and can work with a wide variety of internal and external stakeholders.

Duties/Responsibilities:

• Manage the requirements and strategic direction around core technologies, including the development of product and technical requirements definition and documentation, and product release schedule.
• Work in conjunction with a team of Software Engineers, Account Managers, and UX Designers that provide ongoing management for existing products.
• Assess clients' and prospects' needs, technology trends, and major competitors to synthesize product and technical requirements; utilize market/client/industry research and analysis to develop and maintain a long-range product and technology road map.
• Act as key product and technology evangelist and authority for integration, including providing transfer of information and product familiarization on both current product functionality and new product enhancements at user conferences and industry and organization events, and to third-party integrators and integration projects.
• Lead Product and Technology Envisioning Sessions with customers and interdepartmental teams to define product and technology requirements and strategies.
• Develop Product Requirements Documents that define product enhancements and development initiatives.
• Manage the development of prototypes illustrating specific product enhancements and development initiatives.
• Assume ownership of all product deliverables throughout all phases of the Product Life Cycle.
• Assume direct ownership of key product deliverables such as concept and requirements definition documents, and sales and marketing tools.
• Coordinate and manage the efforts of cross-departmental personnel during the Product Life Cycle.
• Facilitate business process changes as required to improve organizational and product line performance.
• Regularly interact with industry leaders and target users to stay abreast of industry changes.
• Participate in product design activities that generate user-friendly solutions that provide clear end-user benefits and differentiation from competitor products.
• Minimal travel to client locations as needed (expected to be less than 10% travel).

Skills/Abilities/Experience:

• Bachelor's Degree: Computer Science or related field
• Minimum 3 years of experience managing platform products and technology
• Proficiency in lean and agile product development for SaaS products
• Certified Product Owner or Certified Scrum Master preferred
• Knowledge of application architectures, databases, APIs
• Multi-tasker with a Strong Sense of Urgency

Minimum Requirements:

• Excellent organizational skills, ability to multi-task, and self-motivating
• Excellent communication skills and highly collaborative
• Knowledge of application architectures, databases, APIs
• Proficiency in lean and agile product development for SaaS products
• Min 3 Years of experience managing platform products and technology

Physical Requirements:

• Ability to stand and sit for extended periods.
• Ability to lift 10 lbs. weight.