Assistant Manager

CMC/MCCW Job Description Express Carwash Assistant Manager

JOB DESCRIPTION: Carwash Assistant Manager- EXPRESS Starting at $16-$18 an hour PLUS Commission.

Position Purpose The Express Carwash Assistant Manager supports the Express Car Wash Manager in the day to day operations of the business, attaining sales/profit goals, hiring, training and sustaining staff while maintaining company values, policies, culture and brand standards at all times. Assistant managers lead by example, train and adhere to company principles, values and policies to deliver high levels of customer service. They run the location in the absence of the General
Manager and ensure they manage equipment and site maintenance, cash handling/balancing, banking/deposits, brand standards of property and associates and site security at opening and closing of the location. This position can be hourly non-exempt or salary exempt depending upon the level of management. Express Assistant Managers qualify for bonus based on profitability.

Reports To Express Car Wash Manager

Required Skills Required skills include but are not limited to:

• Knowledgeable, proficient and certified in Lot Attendant, Loading/Prep, POS User
• Demonstrate High Standards in Brand Image, Customer Service, Facility, Service Quality, Equipment, People
• Ability to clearly communicate expectations and motivate hourly work force
• Ability to train and coach associates and hold them accountable
• Strong Interpersonal and Customer Service Skills
• High Personal Integrity: professional, dependable, positive attitude, principle based
• Excellent time management and organizational skills
• Sense of Urgency and ability to multi task
• Strong work ethic

Major Tasks & Responsibilities include but are not limited to:

Responsibilities Provide excellent customer service at all times to ensure guest satisfaction

• Help Manager manage the overall site operations, production, labor and profitability
• Follow all procedural, operational and safety training.
• Train/certify/coach/ mentor associates on process and procedures
• Open and close the location per MCCW/CMC training
• Complete daily, weekly and monthly maintenance and administrative tasks
• Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
• Ensure all equipment and mechanicals are working to their optimum capability
• Address any equipment or mechanical issue immediately
• Order chemicals and supplies as needed
• Drive sales, memberships, loyalty programs
• Manage labor, expenses, chemical / supply utilization
• Ensure location is staffed for business everyday
• Respond to / relieve congested areas due to fluctuations in business flow
• Maintain overall site appearance/equipment /Brand Standards
• Any other job task assigned by the General Manager

Physical Job Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)

Requirements Be on your feet for extended periods of time/the entire work shift

• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry up to 40 pounds short distances
• Alert and able to maneuver around moving vehicles and equipment

Minimum Ability to work flexible work schedule (nights, weekends, holidays)

Qualifications Must pass pre-employment background check / drug screen

March 25, 2021 Confidential and Proprietary Property of MCCW Franchising Co., LLC Page 1

CMC/MCCW Job Description Express Carwash Assistant Manager

I acknowledge I have read the responsibilities and requirements for this position and I certify that: (Sign your initials in the applicable box)

I have the ability to perform the essential functions of this position either with or without a reasonable accommodation.

I do not have the ability to perform the essential functions of this position either with or without a reasonable accommodation.

______________________________________ ______ ______________________________ ____________
Print Associate/Applicant Name Associate/Applicant Signature Date

March 25, 2021 Confidential and Proprietary Property of MCCW Franchising Co., LLC Page 2

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 35 – 45 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Orange Park, FL 32065: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $18