What are the responsibilities and job description for the Program Manager position at MRoads?
Job Description
Position: Program Manager
Location: DC area strongly preferred
ship required.
Must Have
1) ITIL 4 certification.
Specific experience applying what's new in ITIL4 (versus ITIL3, like co-creation of value with service user) with metrics showing great accomplishment and service-oriented culture (required because eval criteria applies ITIL4)
2) Establishing cloud shared services model for user community, cloud migration
Preferred to Have
Experience with DOS IRM or at least DOS support
Expertise in cybersecurity, zero trust & OMB memorandum M-22-09, and governance (because IRM May 2022 listed these as priorities)
Familiarity with or leading protect in AI/ML for cybersecurity and customer service monitoring and IT log analysis
Familiarity with or leading project in application of Natural Language Processing (NLP) technology (for DOS Posts that work in foreign languages)
REQUIRED
Acts as a single technical point of contract (POC) who shall work closely with the Government Program Manager (PM), Contracting Officer Representative (COR), and Government Technical Monitor (GTM).
- Be ultimately responsible for ensuring the Contractor’s performance meets all task order requirements.
- Have the requisite authority for full control over all company resources necessary for task order performance
- Have the authority to approve task order modifications in emergent situations; and
- Be ultimately responsible for personnel management, management of Government material and assets, and personnel and facility security.
- Demonstrate progressive IT experience in the functional area of the task order of which the Offeror is proposing.
At least one project shall have occurred within the past three (3) years of similar scope with a total contract value greater than $10M and global delivery in a highly complex environment.
Oversight or management of at least one project shall have been conducted in accordance with a CMM certified, Agile, and ITIL approach.
- Demonstrate proven experience and documented success supervising large IT services contracts, including people of various job categories and skills.
- Demonstrate expertise in the management and control of costs and resources and demonstrated capability in managing projects of this type and complexity.
- Demonstrated experience providing system modernization and innovation that resulted in increased operational efficiency or cost savings.
10 years of experience
Bachelor of Science (BS) degree in Information Technology (with a preference for master’s degree in business administration (MBA) or Information Technology)
ITIL Certified, or equivalent
PMP Certified (current), or equivalent
Salary : $10 - $0
