CRM Coordinator

We’re growing quickly, and we’re looking for an organized and reliable CRM Coordinator to join our team and make a big impact. 

As our CRM Coordinator, your mission will be to support the health of our CRM, uphold data integrity and internal performance monitoring standards, and manage data enrichment projects. You should be excited about high quality data to support and streamline the functions of our go to market teams. You’ll be a great fit for this role if you are a dependable and detail-focused systems thinker with strong communication skills. 

What you'll do: 

• Manage day-to-day CRM upkeep
• Contribute to data enrichment projects
• Act as first responder for CRM-specific end-user requests
• Assist with internal training materials and documentation 

How success will be measured in this role: 

• Completion of projects
• Data accuracy
• Response time for internal requests

If the details below describe you, you could be a great fit for this role:

• 1-2 years of professional experience with at least 1 year working with a CRM (either direct operations or quota carrying experience is a plus)
• Organized and can effectively manage and prioritize projects and deadlines
• Take pride in the accuracy of your work
• Trustworthy and reliable with a passion for data integrity and standardizing best practices
• Collaborative and enthusiastic about supporting sales and customer success teams
• Can explain relational and technical concepts to all different levels within an organization
• Familiar with the tools we use, including Hubspot (or Salesforce), Google Apps, Excel, and Slack
• Understand how systems integrate and connect
• Seek to improve and speak up when there are ways to do things better
• Keen to learn and/or advance in a Revenue Operations career  

Interview Overview

Below you'll find an outline of the interview plan for our CRM Coordinator role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• A 1 hour zoom interview with the hiring manager
• A final interview with several team members

Salary

In the US, the starting salary for this role is between $53,000 and $61,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.