Banquet Captain

BANQUET CAPTAIN
Base Salary: $17.53
Status: Full time / Hourly / Non Exempt
Gaming License Required: Class IIIB

GET TO KNOW THE ROLE

The Banquet Captain ensures the quality presentation of food and beverages to guests; ensures all guests' needs are met, including proper service and responsible for the setup and tear down of equipment for meetings and/or food and beverage functions in the Banquet and training rooms.

WHAT YOU'LL DO

• Practice, support and promote the Mission, Vision and Values of Muckleshoot Casino.
• Meet with all conveners at the beginning of all functions.
• Ensure the smooth, professional operation of the banquet functions.
• Promote positive guest relations, handles complaints and suggestions.
• Work closely with the kitchen to ensure food quality and presentation standards.
• Responsible for the organization of the staff and the timelines of food and beverage service.
• Perform administrative tasks; receipts, special events planning and rental equipment ordering.
• Communicate with clients and staff in a professional manner.
• Collect payment for banquet room functions.
• Ensure proper and timely set-up and teardown and perform final walk-through of the rooms.
• Create, maintain, and facilitate a positive work environment.
• Smile and engage Guests and Team Members with a positive professional demeanor.
• Perform other duties as assigned.

WHAT YOU'LL BRING

• High school diploma or equivalent preferred.
• Minimum of one (1) year experience in a supervisory or managerial position within a large multi-faceted food and beverage department. Supervisory experience must include maintaining a staff of up to 15, running multiple functions simultaneously and overseeing functions of up to 350 guests.
• At least two (2) years' experience working in a variety of capacities within a high-volume Banquet/Catering operation with one (1) year of fine dining service required.
• Must maintain a valid WA State Health Card/Food Handlers Permit.
• Must maintain a valid Liquor Service Permit.

WE'RE DOUBLING DOWN ON YOUR FUTURE

• Competitive salary with discretionary performance bonuses 2x a year!
• Fully paid medical, prescription drug, dental and vision coverage for you and competitive premiums for your dependents.
• Complimentary meals and covered team member parking.
• Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage. Flexible Spending Account options for health care expenses.
• Variety of additional voluntary benefits and retirement plans.

WHAT TO EXPECT

• Availability - Ability to work different shifts, holidays, weekends, and nights to support a 24/7 operation.
• Physical - Ability to maneuver in all areas of casino, ascent/descent from stairs, frequent standing, walking, sitting, reaching, stooping, kneeling, or crouching, and/or prolonged periods of time focusing on tasks. Ability to lift at least 25 lbs. May regularly need to lift/ move, push or pull up material or boxes necessary to the job function, with or without assistance.
• Environment - Exposure to environmental tobacco smoke (ETS) while working and traversing on the gaming floor.