Olympia Mud Room Technician III Lead (Pet Grooming)

Mud Bay Inc
Olympia, WA Full Time
POSTED ON 5/24/2022 CLOSED ON 10/28/2022

Job Posting for Olympia Mud Room Technician III Lead (Pet Grooming) at Mud Bay Inc

Job Description:


  • Understands and can operate within the primary goal of low stress, high safety baths and trims
at all times
  • Bathing, drying, and grooming dogs as well as any other services provided by the Mud Room
  • Handles dogs safely and calmly. Knows when to ask for and when to provide assistance in order
to ensure that a service is provided safely, well and/or on time
  • Stays up-to-date on knowledge of Mud Room practices, other relevant Mud Bay practices and
other material that Mud Room Muddies are expected to know
  • Communicate with customers about their dog’s skin and coat condition through in-person face-to-face chats and written report cards
  • Actively pursues further education on health and nutrition and how it plays a role in skin care for
the animals
  • Quality control for the Mud Room Technicians work; teaching and monitoring that we are
meeting Mud Bay Standards
  • Compliance with cleaning standards and all safety protocol, is able to train the team and provide
feedback when needed
  • Leads, trains and works with team to maintain the cleanliness and safety of the Mud Room
  • Leads, trains and works with team to develop bathing and grooming knowledge and experience
  • Collaborates with Mud Room ASM for equipment and supply ordering
  • Work toward expansion of the Mud Room to other regions, which may include extended travel
to recruit and train Mud Room teams in other locations
  • See opportunities for process improvement and proactively make changes
  • Communicate often with New Business leaders and other departments as collaboration is
needed


Required Skills:


  • 2 years of proven leadership experience or equivalent in a service-oriented environment
  • Delegation, coaching and mentoring others through tasks
  • Is highly skilled in dog bathing and grooming with professional experience
  • Understands and is passionate about dog behavior and safe dog handling
  • Believes that the ideal environment for dogs and staff is calm and low stress
  • Can work with each dog as an individual, adapting service to meet the needs of the dog when it
comes to skin and coat health as well as behavior
  • Has a portfolio of their best work and is proud to share it
  • Understands and believes that good nutrition is key to maintaining skin and coat health
  • Finds their passion in working with owners and their dogs to improve skin and coat health
  • Is patient and understanding with people and pets
  • Has deep knowledge of dog physiology, nutrition, behavior, problems, and solutions
  • Is certified or willing to become certified in animal and people first aid
  • Is willing and able to quickly get up to speed on Mud Room practices, relevant Mud Bay
practices, and other material that Mud Room Muddies are expected to know
  • Is organized and efficient in their work
  • Takes ownership of personal and team effectiveness and productivity
  • Contributes to others' effectiveness and productivity
  • Is able to work in Thurston County


Pay Starting At: $23.20

Hours Per Week: 40 GFE

Experience

Required
  • 2 year(s): Leadership Experience
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