Deposit Fraud Analyst

** As a condition of employment, candidates hired for a position will be expected to comply with MECU’s policies and procedures regarding vaccination requirements and workplace safety. ***

MECU is a not-for-profit financial institution committed to helping its members and community by offering high quality financial products and services.

Position Summary:

With minimal supervision, provides support in minimizing exposure to losses resulting from deposit account fraud or risky member activity. Analyze, monitor, and decision fraud alerts utilizing detection software, documents, and core system or custom reports. Alerted transactions can include ACH, wire transfer, check, disputes, deposits, and withdrawals. Must possess high level of understanding of NACHA, IRS, UCC, and Federal Reserve operating guidelines. Refer transactions for chargeback, adjustment, or warranty claim. Complete SAR referrals as warranted. Refer advanced fraudulent activity to Fraud department for further investigation. Prepare and maintain correspondence to member or other financial institutions according to established procedure. Coordinate timely communication for emerging fraud trends to reduce loss exposure. Refer account closure and expulsion recommendations to management for action. Maintain departmental tracking for management reporting. Recommend and test review process changes as new data sources from system enhancements and upgrades become available. Update internal procedures as needed. Participate in on-going training to stay abreast of new fraud trends, risks, and procedures.

QUALIFICATIONS:

Associates Business preferred; another relevant field of study can be substituted

• AAP & NCP preferred (these certifications include risk and fraud training in the program)

• 5 years in bank operations to include ACH, wire transfer, and check processing
• Relevant experience in determining risk and fraudulent activity in member transactions
• Strong analytical skills – ability to decipher multiple data points to properly determine account activity and arrive at a decision
• Detailed oriented – will research using multiple systems, reports, and documents with various amounts of information to determine activity trends. May need to break down transactions into multiple components
• Critical thinking
• Strong time management skills – time sensitive activity with deadlines based on operating guidelines, as well as comply with departmental service level agreements
• Maintain confidentiality on member activity
• Strong verbal and written communication skills
• Good knowledge of Microsoft Office applications
• Strong knowledge of banking operations, operating rules, and regulatory requirements

• Adherence to all CU policies and procedures
• Professional member service skills to include internal and external communication and support

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms and stoop or kneel. Must regularly lift and/or move files and equipment up to 15 pounds and occasionally lift/move up to 25 pound objects. Specific vision characteristics required by this position include close vision, adjust focus, and view a computer screen for extended periods of time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

MECU conducts credit, bond and background checks.